Customer Ratings & Reviews

Very pleased with pre-owned IPhone 12. Transferring from my other phone was successful and explanation of IPhone 12 made it easy. Phone works great and saved me a lot of money

Great replacement phone. It was easy to move my old phone over without any issues.

Performance-wise, the phone is very fast and responsive. I can switch between apps without lag, and gaming runs smoothly. The battery life lasts me a full day with regular use, and charging is quick.

I couldn't tell this was pre-owned it was in such good condition. Also, it came with a charger which was such a pleasant surprise. I totally recommend buying refurbished instead!

Bough refurbished and was in immaculate condition has worked perfectly with ZERO problems

Excellent phone nice quality for a used phone recomended

This phone was bought as a replacement for my old phone that broke, which happened to be the same phone, just different color. Looking at the other reviews I was skeptical about purchasing it, but I had to take the risk considering I didn’t have much money and I needed a new phone. But this phone blew away my expectations. My other phone was a little janky from the start, and I got it from a friend who purchased it from brand new and took care of her stuff. This thing runs like it’s brand new.

Phone was pre owned but in great condition would recommend.

Product came in perfect condition. Customer service was amazing, there was a mistake on the account where i was charged twice but they handled is expeditiously. Im not a paid nor compensated customer. This is real. I am beyond satisfied!

Works just fine.., not enough memory. Other than that the phone is fine

Excellent used phone! For both of my daughters as their first smart phone.

Excellent product for the price. My daughter loves it.

The phone came in excellent condition just as described. I couldn’t be happier!

I bought this iPhone 12 Pro Max open box ,great condition

The cosmetics are super clean. Everything is entirely functional. The battery health was 84% though when it came and within 10 days it has dropped to 82%.

I was skeptical at first buying a second hand phone but it turned out great! Best Buy guarantees the best and that’s what was given when I got my phone. Totally recommend getting anything preowned or refurbished from Best Buy! Great quality and great service as well. Super fast curbside service.

Good for the price! We wanted an affordable phone for our teen that wasn't super slow and wouldn't need to be replaced in a year. This fit the bill and we are happy with it!

Came in excellent condition and so is perfectly functional.

It’s works perfectly and it came looking brand new no scratches or dents are anything

Great phone bought it NEW yrs ago wish it had more than 64 GB of memory…gave it to my GF and bought the NEW 13 promax 1TB when they came out 3 yrs ago