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Customer Ratings & Reviews

$279.99

Customer reviews

Rating 4.4 out of 5 stars with 829 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the overall performance and condition of the Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked), as well as its camera quality, functionality, and price. Some customers have expressed negative feedback regarding the battery life and screen, while others have mentioned scratches, storage limitations, and charging issues. Overall, the phone seems to be well-received for its features and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 829 reviews
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, it was not in its original package, but in a clear box, which i dont mind. it camen with a charger (also not original) but functional. I am very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its exactly what i wanted everything works as it should. My 10 year old was so happy this was her birthday present

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works perfectly and it came looking brand new no scratches or dents are anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom loves it but store took forever They had found the wrong one and I told them I wanted the other one but they're going to actually count me the money and let me get the better one for the price of the older one but they ended up finding the older one and it worked out. That's why Best buy is goat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. No problems with it what so ever. Worked even better than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work long periods in a facility that does not allow charging cables and the battery life on this phone does not disappoint!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for a replacement. Also the setup information included was quick and painless!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent quality :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't tell this was pre-owned it was in such good condition. Also, it came with a charger which was such a pleasant surprise. I totally recommend buying refurbished instead!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, but began to slow down after a few months, still would buy again. Which im about to do right now actually !

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Very surprised. First time buying previously owned item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phonr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works just like a new phone. It has good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone is Good:) and ready to used… :) :) :) :)

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came in perfect condition. Customer service was amazing, there was a mistake on the account where i was charged twice but they handled is expeditiously. Im not a paid nor compensated customer. This is real. I am beyond satisfied!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Cheaper is always more expensive in the long run.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excellent conditions do not determine the battery life, which I was unaware that after the phone reaches less than 80% it begins to act like it has a mind of its own. Cheaper is always more expensive in the long run.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lasted almost a year so that's good. Battery doesn't hold much of a charge anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition works okay. Volume isn’t the same as my old phone but it will do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished iPhone 12 64GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was as expected! Kinda disappointed there wasn’t a charging cord that came with the device, but that’s my own fault for not reading specs thoroughly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android to iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the switch and I love it!! The simplicity of this iphone is exactly what I needed. Im in business school obtaining my associates degree at lonestar!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement for broken phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my Dad’s broken phone. It was an old 8, so this was an upgrade anyways. Works perfectly fine. Was able to link it up to Spectrum Mobile without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Just like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To my surprise the device was just like bew. No complaints

    I would recommend this to a friend