Customer Ratings & Reviews

Very quick and efficent. Phone was in great shape and has no issues so far.

Service there was easy, quick and wonderful. I’m enjoying the phone now as we speak I thought it was gonna be hard to use, but it’s actually easier than using my android.

Phone was in "brand new" condition as hoped for. As it was unlocked, I effortlessly added it to the network of my choice. Done deal!

iphones are akways reliable apple products friendly user

iPhone looked new! No scratches at all! Will definitely be repurchasing!

Very quick and easy did not have to wait hours like you would in the cell phone stores.

Phone works great and great price! Very happy with my purchase!

Phone was in excellent condition came in a refurbished box however we never keep the box so thumbs up!

Best phone I have bought in years thank u Best Buy!!!!

A refurbished phone at a non refurbished price. I am always hesitant to make a purchase on anything that is refurbished and not BNIB. Especially electronics. So i went ahead and made the purchase of a refurbished i phone 12 . I thought it would be the same , if not , just a difference i wouldnt even be able to notice. Instead, i find myself saying , “where did all my battery go” just about every day , if not twice a day. And othrr little instances that i feel wouldn’t happen had i not purchased “refurbished” . Maybe I’m wrong , but either way this i phone has battery issues and i am going to stick to my policy from now on. Especially when there is very little of a price difference to start with. Its my fault for not being patient but the phone still sucks none the less.

Needed to replace my 13 year olds phone that broke, and this preowned phone was perfectly priced. Phone works with no issues and was easy to set up with my cell carrier.

The phone is in good condition. It just had a few little scratches.

Worked right out of the box. The screen is so clear. Nice phone.

El cel está prácticamente nuevo! Lo malo es q la batería no le dura ni 20 minutos.

Phone is in excellent condition when received. Securly packed in a box with new charger and pin.

Purchased a refurbished iPhone 12. It arrived as scheduled is in perfect working order and is remarkably blemish free!

Works great. Glad I purchased refurb rather than brand new.

Everything is good , the phone woks , the camera works, the display is ok

Just like new! The color and overall pretty happy and works excellent!

The refurbished iPhone 12 arrived with noticeable cosmetic flaws, which I expected to some extent. However, after just one month, the charging port began to malfunction, making it difficult to charge reliably. While the phone functions well overall, the quality control for refurbished devices could be better. A disappointing experience considering the investment.