Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - Pre-Owned iPhone 12 5G 64GB (Unlocked) - Purple.
  • Angle. Apple - Pre-Owned iPhone 12 5G 64GB (Unlocked) - Purple.
  • Left. Apple - Pre-Owned iPhone 12 5G 64GB (Unlocked) - Purple.
  • Alt View 1. Apple - Pre-Owned iPhone 12 5G 64GB (Unlocked) - Purple.
  • Jeg and Sons - Adding SKUs to Existing Video video 0 minutes 45 seconds

Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Purple

Model:
IPH-12-64-PUR
SKU:
6510042
Highly rated by customers for:
$279.99

Customer reviews

Rating 4.4 out of 5 stars with 832 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the overall performance and condition of the Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked), as well as its camera quality, functionality, and price. Some customers have expressed negative feedback regarding the battery life and screen, while others have mentioned scratches, storage limitations, and charging issues. Overall, the phone seems to be well-received for its features and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 832 reviews

  • Quality Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase. Will definitely buy again.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Working Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months in, still working perfectly. I might buy one for my Sister.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Blue

    I would recommend this to a friend

  • Best iPhone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone, better than the iPhone 15 I recommend to all my friends

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    NRelative

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone screen was replaced and had curve which prevented me to put screen protector. It’s also heating up so I am very disappointed because the condition was displayed as excellent while it was not excellent. Really disappointed.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Would buy again if need to.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • BB review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the price could’ve been a little cheaper because it’s not an iPhone 15

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Iphone 12

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great bought it for my elderlie mom and she loves it.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Best phone for the money

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is worth it for this price absolutely must buy

    I would recommend this to a friend

  • Sad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked súper nice an after a month speaker when out ! Why do you guys well stuff that doesnt work ! And I bought it pretty pricey and it was reburbished

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Good price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, minor setbacks with setup the device but that was between tmoble and Apple. Nothing to do with best buy. There were several crashes on the device. I was going to return it and try and purchase another one but it was around the holidays. For the price you couldn’t beat it and he seems happy with the purchase.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Red

    I would recommend this to a friend

  • No

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know the thing was good bro. Why do you have a character minimum this ain’t an essay for school bro.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - White

    I would recommend this to a friend

  • Pre-owned Iphone 12

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but had some trouble with getting FaceTime to work so I returned it. Maybe it was on my end, so I just returned it for the iphone 11pro.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • This iPhone is awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for having this awesome deals my son is so in love with he’s phone

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Battery life isn’t good & sales man too emotional

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not that good.. also sales rep got annoyed when I told him I had lost my phone and just need a new phone. It felt like he would have given me a better deal if I would have listened to his entire spiel on switching carriers

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it so easy for me !!! It was very helpful !!

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • My son's replacement device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the associate who guided my purchase options and paired the right accessories. My son will enjoy. Insurance on site would have been appreciated.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Great phone worth getting

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the year or two older phone because it’s cheaper and just makes sense. This was very much worth it and a great upgrade from the 8 I had. Lol.

    I would recommend this to a friend

  • Loveeee itt

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color, had some scratches on it but works beautifully

    I would recommend this to a friend

  • Phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone no problem with it taking good pictures

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , being refurbished this wasn’t bad . Had to pull out three phones to find one that looked good though.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
Page 30, Showing 581-600 of 832 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.