Customer Ratings & Reviews

Best deal and great pre-owned phone, product as describe

Everything is working fine, will definitely recommend

The battery on this device is very poor I think they didn't do a good job in refurbushing it and I couldn't return this device because I was out of the country for 1 month. Very poor quality for the price tag hope it would have been better.. I would still appriciate if I can get any help regarding this.

Worked very well as stated. Not bad for a used phone

Nice phone love the color. Just what I was looking for.

Bought a pre-owed for my dad as a gift as I was setting it up and everything I didn’t realize speakers did not work , I went back the next day and I was exchanged to a different one but now it came all scratched up and damaged . Worst thing is I was also charged extra from the carrier so ended up wasting more money ! , don’t buy pre owed phones from Best Buy !

I have to return the phone. Not good internet reception

Battery does not last for more than 2 hours. Disappointed !!

works amazing my girl loves it bought it as a gift

Phone arrived in a non-Iphone box with no cushioning on inside of phone box. It looked to be ok, but I don't get a lot of incoming calls and I realized several days later that the phone wasn't ringing for incoming calls. Then, I realized the action key on the upper left side of the phone is nonfunctional. Buyer beware. Apple has refurbished phones that they will actually check for functionality before sending them to you. Sure, they are more expensive - but it isn't worth the risk to go through Best Buy.

Replacement for my daughter. Fairly decent phone. Picture quality is great.

I love this iphone so much and i think you should get one

Not happy. I bought this for my teenage daughter for Christmas. Since most teenagers do not make phone calls but mostly text, we did not realize that the voice quality on a phone call is horrible!! Didn't know this for 3 months after purchase. Now we are stuck with it. I'm giving 2 stars because it does everything else just fine.

Not as described several scratch, battery life is not good

It performs as well as a new one for what I need it to do.

The phone was defective had to return it. But the guys over at geek squad at the Culver City location were amazing !! They had great customer service! Sterling and Daniel super helpful

Phone works but all after market chords and cables (non-OEM). I thought i would receive a better discount but did see similar/better offers just after purchase.

the phone is in good condition, maybe if it was in its original box it would be better, but that's fine

Nice looking phone, unfortunately the ear speaker is not working.

Bad move on my Part. Can not insure used Apple products.