Customer Ratings & Reviews

The battery is already defective, 74% of the battery status

Refurb Phone died less than 90 days after purchase.

I bought this phone as a refurbished phone. It was in OK condition. Good enough for my grandson to use.

Defective Product. 1 + 1 rating because I found the option to return it. Still time and money loss.

the screen was scratched, the rear camera also had damage around the lens, non-original charger

Had many scratches for it being in excellent condition

I was waiting for the arrival of the phone for around two weeks without a ongoing status of how the process was going so this was a waste of time to me who was in need of a phone.

Excellent coverage of cellphone calls, texting, and messaging

Bought this for my daughter as a replacement phone. Camera didn't work and it was too late to return or report a problem by the time she realized it. Waste of $500.00

The person who help me, was really not a good customer service.. he was so rude when i ask him a question about the electronic that i was trying to buy

Had no storage available so we couldn’t even set it up. Purchased it as a gift for Christmas and of course there was a ridiculously short return window that we missed.

I buyed for christmas present (santa claus) and never works correctly, every 3 minutes is reset 4 itself

Worst item arrived for me, never trust this seller any more

Never thought of course of many years shopping at bestbuy this only one time I haven’t received my package

The phone itself look in fair condition. But it came locked, it does not show the passcode anywhere on the box.

Horrible, got the wrong item and have been waiting 11 days for my refund

This phone was filthy and nasty, it works but why was it not cleaned!?

Its just bad. Have to use it for work. Iphones are just not very good

The phone I bought was crashing and had to be returned.

Item arrived a damaged box and not an apple box or charger.