Customer Ratings & Reviews

its like purchasing a brand new phone at a lower price

the phone works as expected charges perfectly very nice screen no issue so far

Easy and perfect for mom to navigate. Would buy again

Much better than my old iPhone 6. Not sure about the iso upgrade it got last night. It has uses that I don't require.

I bought this phone for my brother, and he loves it, it's a beauty. Sleek, slim, and compact. It's fast and easy to work.

Couple scratches but well worth it! Works good. No problems!

Works just fine.., not enough memory. Other than that the phone is fine

The phone is working well in terms of battery longevity, it displays clear picture on face time and good quality. It still works well , has right icons to use and is the right size to carry.

Great phone. Nice sizes that fits hand and very easy to manage.

Bought over 2 years ago and phone still working perfectly. I would recommend.

Pre owned is always great with Best Buy’s guarantee. I’ve purchased multiple iPhones that were pre owned and never had any issues plus it’s a great deal! iPhone 12 runs great for my teen and the camera is still a great quality.

Even though, it’s a refurbished phone, is works amazing! The battery life is amazing and the camera quality is amazing!

Excellent purchase, great value. Lasted a while and still works great.

Had an 8. Battery started to die after a few hours. Got this one because less expensive. Took a lot of learning, but it works well with different mentality,

I came into the store not knowing they had used iPhones … and was pleasantly surprised when The salesperson told me, after she realized I couldn’t afford to buy a brand new one straight out! The iPhone 12 was in immaculate condition and is working beautifully!! So happy they offer this !

I recently purchased a pre-owned iPhone 12 from Best Buy, and I couldn't be happier with my decision. The phone was in excellent condition, with no visible scratches or dents. It looks and feels almost brand new!

overall looks great and works great! It is like new,

I brought this phone for my 12 year old son. This phone looked brand new and work great!!

Best Buy insured the l phone 12 was in excellent condition. I couldn’t be more pleased. I anticipate a new iPhone every year but I’ve learned getting a pre-owned iPhone is affordable and reliable!

What a great product. Not only the product the customer service, timing , and the whole process was so much easier than goin to the cell phone store . Thank u Best Buy!!