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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 802 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the excellent condition and high quality of this pre-owned iPhone 12, frequently praising its functionality and ease of use. Many also highlight the phone's size and appealing color options. However, some customers reported issues with battery life and occasional screen problems. A small number also mentioned concerns about the ear speaker and the amount of storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 802 reviews
  • Rated 5 out of 5 stars

    I love this app

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for this opportunity i have it make me never to stress myself

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Phone

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cellphone No damages Perfect functioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How easy it was to look online and find what was available at a very good price. Even easier to actually go to our Best Buy and see it before we were committed to the purchase. Yes, we were given several options while we made the decision. But we were not pushed into something we would be remorseful for after the deal was done.Still learning alot about its features and enjoying this upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little replacement phone for a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in great condition. Nice color and easy setup with my carrier. No Knicks or scratches and the screen works as well as all the functions that should on this model of iPhone. Great replacement for my older Galaxy phone which I could no longer receive OS updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with pre-owned IPhone 12. Transferring from my other phone was successful and explanation of IPhone 12 made it easy. Phone works great and saved me a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my niece , hasn’t given any issues since I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone was in great condition!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The multiple negative reviews scared me but I figured I’d give it a shot and just return it if it was scuffed or damaged. Ended up getting what looked like a brand new phone but in a non-apple box. Got it as a gift and just replaced the box and everything turned out fine. Turned on and all seems to working well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were great in recommending something reliable and compact. I'm not really a fan of Apple products, but this phone has all the bsic functions and has lasted me as long as I have needed so far.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Replacement for sons submerged phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son summered his phone in a blind and this was a great inexpensive replacement in a crunch! No scratches in new condition we did have to get through several updates but no biggie!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time purchasing a used phone. It is actually in good condition. The only downside is that I cannot purchase extra insurance or geek on the unit. But it does have 1 year with apple care, so I guess its ok. But I'am satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Pre Owned Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone in great shape, working perfectly, and for a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    My new to me used iPhone 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new/used iPhone 12 from Best Buy. It appears to be in excellent condition and even two weeks past the grace period of taking it back, it is still working in perfect condition. Praise God!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition and was an excellent upgrade for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPhone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, looks new. Functions perfect no complains

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    iphone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 12 is a cool phone. I have the iphone 12 mini as well as this one and I am enjoying the bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone BUT, mine was bought NEW not preowned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone bought it NEW yrs ago wish it had more than 64 GB of memory…gave it to my GF and bought the NEW 13 promax 1TB when they came out 3 yrs ago

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    No noticeable wear on pre owned iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my wife's iPhone 7+. Looks great with no noticeable wear. Easily transferred everything from the 7+. Swapped in the Sim card and we're off and running. We wife reports that it seem much faster than her old phone. Apple goodness at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great deal on iPhonr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace my sons destroyed iPhone and has worked great, he left it in the car and it did overheat but it was very hot outside. More his fault than the device.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pre-owned iPhone. excellent condition. very satisfied to use. I recommend to use these iPhones instead of getting the new ones with big prize tags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance-wise, the phone is very fast and responsive. I can switch between apps without lag, and gaming runs smoothly. The battery life lasts me a full day with regular use, and charging is quick.

    I would recommend this to a friend