Customers appreciate the excellent condition and high quality of this pre-owned iPhone 12, frequently praising its functionality and ease of use. Many also highlight the phone's size and appealing color options. However, some customers reported issues with battery life and occasional screen problems. A small number also mentioned concerns about the ear speaker and the amount of storage.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 752 reviews
Rated 5 out of 5 stars
iPhone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was skeptical at first buying a second hand phone but it turned out great! Best Buy guarantees the best and that’s what was given when I got my phone. Totally recommend getting anything preowned or refurbished from Best Buy! Great quality and great service as well. Super fast curbside service.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I broke my iphone 16 and got this iphone 12 as a replacement and it works pretty much the same as my 16 minus a few apple features obviously. Works great and has great battery.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is working great. Quality is really good for pre-owned phone, and you can’t beat the price! Also, the employee for best by that helped was superb. Very helpful. Very friendly. And did everything in a timely manner even though it is holiday season! Very happy with my purchase and my experience!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have to say I was pretty skeptical about purchasing a preowned iPhone but Best Buy came through and delivered exactly what was advertised and the phones condition is great. It looks brand new. I am very happy with my purchase..
This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect upgrade from Android for my mom!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for my mom! Great switch from Android user to Apple.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The price of the pre-owned phone really made it affordable at a time when we really couldn't afford a new phone. And it works so well. And the Best Buy guy (whatever you call your employees) really knew the product. I really trusted what he told me.