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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 807 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance and condition of the Pre-Owned Excellent iPhone 12 5G, as well as its camera quality, functionality, and price. Many appreciate the phone's design and find the size comfortable. However, some customers have expressed concerns about the battery life, screen issues, scratches, limited storage, and low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 807 reviews
  • Rated 5 out of 5 stars

    People

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price it's a good phone picture come out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to save some money on a pre-owned phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-owned and works great. It was easy to get connected to my phone service provider. I was nervous buying a pre-owned phone since so many are linked to the previous service provider. This was listed as unlocked and it was true to it's word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 12 ( blue )

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good just had a 1 tiny dead pixel but isn’t really noticeable when u get used to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended to others

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. Already recommended to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter loved her brand new phone !! Gave it to her for a Christmas present and she couldn’t be more happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurb product and exactly what we wanted we were certainly pleased with this product from Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Glitch Made Phone Useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont allow me to attach an icloud account to device. But the overall quality is as if it was brand new 4/10

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    problem with volume

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the phone, however, i am having a problem with getting enough volume- this has been verified by several individuals - however, when i brought it in to best buy, they said it was alright.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and same day pick up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and same day pick up! Unlocked and ready to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    suck my tors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suck my toes. Suck my toes suck. My toes suck. My toes suck suck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game everything as described Definitely would recommend to anybody.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 purple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone and such long battery life. Came at 90% battery better then any other phone I have ever had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the shape of the phone and the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iphone 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it minor dents few cuts charge perfect good to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iphone works perfect and the delivery was super-fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and i can recommend it to other people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone working great! I would recommend it. Yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it kids happy no problems at all, good prices

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad Battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based off the Q&A and reviews, I assumed it would come with a perfect battery. When I received the phone it only had 84% battery health. This is similar to an old iphone I have had for 4 years. BestBuy also charged $30 to ship which is way more than it should have cost. Don't buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets really hot when is charging....and im scared if this exploit....

    No, I would not recommend this to a friend