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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 775 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the excellent condition and high quality of this pre-owned iPhone 12, frequently praising its functionality and ease of use. Many also highlight the phone's size and appealing color options. However, some customers reported issues with battery life and occasional screen problems. A small number also mentioned concerns about the ear speaker and the amount of storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 775 reviews
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues phone worked as required, no physical issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Son Loved!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the $$$. Purchased the phone for my son And he loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone my granddaughter loves it oxoxoxoxoxoxo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter loved it. Had no problems with the device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pre owned things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was in perfect condition, i definitly recomend Pre own products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone worked amazingly well, my daughter loved it for her main birthday gift, it was very well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s a good phone! I've had it for 2 weeks and I didn't notice any problem in particular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a teenager ,even for an adult My son simply love his this new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price..........Did not want to get a 14, as i did not need all that phone offers, so this was the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soria perfect and looks wonderful. The battery is 100%!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipphoone 14

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this iPhone 14 is so much better than my previous one I really enjoy all the features that it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and happy for the price I got it for. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wud recommend to a friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well. Since I previous had an iPhone, data was transferred seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter loves this color.it was easy and gast to purchase on line and to pick up there was no line ..very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new phone. Completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for IPhone 12 renewed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has brought more to me than any of my past phones. I love it so much. It brings me love and happiness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved in-store customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    execellent quality, battery at 100%, quality customer service at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Djones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and the sales person was very helpful with helping me pick out my phone thanks again I really appreciate it….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the product and hospitality in best buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best store

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome products no issues best performance I can recommend this one 1000 times twice :)

    I would recommend this to a friend