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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 318 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Pre-Owned Excellent iPhone 12 Pro 5G 128GB (Unlocked) highly for its excellent condition, overall performance, and outstanding camera quality. The phone is also praised for its ease of use, perfect size, and fast processor speed. Some customers have noted the battery life is at 80%. The color of the phone is also considered very nice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 318 reviews
  • Pros mentioned:
    Camera quality, Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Holds up better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 Pro still feels premium in 2025 with its sharp OLED display, excellent cameras, and smooth performance. Battery life isn’t the best, but overall it’s a reliable, stylish phone at a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple Pre-Owned iPhone 12 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the iPhone 12 Pro, and I have been extremely impressed with its performance and features. The camera quality is outstanding, and the night mode is particularly impressive. The 5G connectivity is a great addition, and the battery life has been very reliable so far. Overall, I am very satisfied with my purchase and would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this phone, perfect gift. Not too big not too small, and camera takes a very good pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished I phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone heats up a lot when I am using Phn with or without the charger connected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera quality is gorgeous

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend!!! This camera quality is gorgeous. I think I might stick to this phone for ever!!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Very good condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No scratch at all and very neat condition !! 85 % battery remains but reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPhone 12 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine. No scratches, dents, or performance issues. This was a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone was worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone easy and really clean setup. Good for the price it’s at right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone is very good and many people should buy from Best Buy because it’s affordable

    I would recommend this to a friend
  • Pros mentioned:
    Phone

    Rated 5 out of 5 stars

    iphone awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone i bought yet can’t believe i waited so long to buy it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Buen telefono

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Se tardaron poco en entregarmelo y todo esta en Perfecto estado

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item , very good product and arrived in the estimated time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is so nice I love it so much thank you ❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issue

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Needed a new phone with out the expensive price tag ! Got one for me and my boyfriend. We have had our phones for 9 months now and happy to say no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in good condition and packing is really good Overall it’s a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device. No problem activating it! If I could I’ll buy another one

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Buy somewhere else

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre owned iphone 12 arrived scratched and with a battery that will charge 10% every 3 hours. Im returning the phone even though best buy will charge me a $45 refund fee to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Impressive Performance and Sleek Design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone 12 Pro a few months ago, and I’m very satisfied with my purchase. The design is simply stunning; the flat edges and stainless steel finish give it a modern and elegant touch. I went with the Pacific Blue color, and it looks amazing. The Super Retina XDR display is one of the best I’ve seen. The colors are vibrant, the blacks are deep, and everything looks super sharp. Watching videos and browsing photos feels like a whole new experience. Performance-wise, the A14 Bionic chip is incredibly fast. Apps open instantly, multitasking is smooth, and even heavy games run without a hitch. I also love how reliable the cameras are—Night Mode and the LiDAR scanner work wonders in low light, and I’ve captured some stunning photos and videos. Battery life is decent; it lasts me through the day with moderate use, though heavy use sometimes requires a quick charge. I also love the MagSafe feature—it makes wireless charging so much easier, and the magnetic accessories are a fun bonus. Overall, I’m very happy with my iPhone 12 Pro. It’s a bit pricey, but if you’re looking for a premium phone with outstanding performance, a great camera, and a beautiful design, this is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Iphone 12 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly! If you'd like to write your own review of the iPhone 12 Pro, here's a template you can use as a starting point: Title: My Experience with the iPhone 12 Pro I recently purchased the iPhone 12 Pro, and it has exceeded my expectations in more ways than one. From its design to its performance, this device has truly impressed me. Design and Build: The iPhone 12 Pro's design is a standout feature. The flat edges and stainless steel frame give it a premium and modern look that sets it apart from previous models. The Ceramic Shield front cover and matte glass back not only feel durable but also exude elegance. Display: The 6.1-inch Super Retina XDR display is a visual treat. The colors are vibrant, and the display is sharp and bright, making it a pleasure to use for watching videos, browsing the web, and more. Performance: The A14 Bionic chip delivers exceptional performance. Apps open quickly, and multitasking is seamless. Whether I'm gaming, editing photos, or streaming content, the iPhone 12 Pro handles everything with ease. Camera System: The triple-camera system is truly impressive. The quality of the photos, especially in low-light conditions, is outstanding. The addition of the LiDAR scanner enhances the overall camera experience, providing faster autofocus and improved AR capabilities. 5G and Connectivity: The introduction of 5G support is a significant upgrade. I've noticed faster download speeds and improved connectivity in areas with 5G coverage, making it a notable feature for the future. MagSafe and Accessories: The reintroduction of MagSafe is a welcome addition. The magnetic accessories and wireless charging options have added a new level of convenience to my daily routine, and I look forward to exploring the growing ecosystem of MagSafe accessories. In conclusion, the iPhone 12 Pro has truly impressed me with its premium design, exceptional performance, and top-notch camera capabilities. It's a device that meets and exceeds the demands of a high-end smartphone, and I would highly recommend it to anyone looking for a flagship experience. Feel free to personalize this template based on your own experiences with the iPhone 12 Pro. If you have specific aspects you'd like to highlight or any particular features you found especially impressive, be sure to include those in your review.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition

    Rated 5 out of 5 stars

    I phone 12 Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this phone! No scratches or cracks. Super fast and in excellent condition. I thought the screen would be to small coming from a 6.5 screen but it turns out to work very well. The camera shots are amazing. This is definitely a great selection coming from a IPhone 8 Plus

    I would recommend this to a friend
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