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Customer Ratings & Reviews

Your price for this item is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 305 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent overall performance and condition of the pre-owned iPhone 13, with many praising the camera quality. While some users noted that the battery life could be improved and a few reported minor screen imperfections, the positive feedback on performance and condition outweighs these concerns. The phone's size and ease of use were also frequently cited as positive aspects. Many appreciated the price point as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 305 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iphone 13 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality, fast, durable, and a perfect size to fit in my hand. I recommend this version because it’s convenient yet offers amazing quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone!! Everything works perfectly I have no complaints whatsoever! I work for construction so my phones a little dirty from work but when I got it, it was spotless no cracks and dust it was like brand new. I also got a screen protector from Best Buy which I can go back whenever I want to get a free one every time so that’s also great!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just like new!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone actually came in excellent condition, with the exception of 2 tiny scratches on the edge, tiiiiny scratches on the silver parts of the camera lenses & a little crud left in the mic space. These scratches are BARELY noticeable & I'm sure they cleaned the mic as well as possible. A charger was included (not a base) but it wasn't an official Apple charger. Calls sound great! Battery health is at 85%, which is eh, but it isn’t too bad for an almost 4 year old phone. Overall, I'm happy with it! Thank you Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 13 . Excellent condition review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good . No problems , no scratches . Easy fast pick up. Item was available for pick up a lot sooner than expected .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Convenient and Works!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone basically exploded the day before first day of college so I was in desperate need of a phone. I wasn’t expecting much since this was supposed to be a placeholder phone, but 2 months later and I’m still using it! It works very well and for the price (like $400) shhh it’s still an apple phone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great iPhone 13 5G!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 13 5G; it's everything I expected and more. It has numerous features and applications. It syncs well with my laptop and other devices. Very reasonable price for the type of tech I received.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Phone!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend loves the phone. Now she can keep in contact with her family!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something that I can contact someone else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, the great phone Best Buy have the best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Nancy Bookout

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to transfer everything from our old phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy buy at Best Buy!A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPad mini. It is just like new. Saved so much money buying the preowned one, bought it online and it shipped right to the store for me to pick up. didn’t have any problems at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 red

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this phone for 2 years now I love it. It hasn’t given me any problems and I love the red color. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPhone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and he loves how is great and in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this love the color amazing quality volume is nice camera quality is nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone purchase for my granddaughter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person at best buy was great. She explained everything to me in detail and was very friendly and knowledgeable helped me through the buying experience and i would recommend best buy to everyone. I was extremely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect, would recommend!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous buying a phone from here (it was my first time) but I absolutely loved it! It came in a day earlier and was in perfect condition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Haven’t had any problems except for when I have the phone Bluetooth to something and I get a call and I have it on the phone speaker the person the called can’t really hear me that good. But that’s the only thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy at BestBuy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone for an incredible price! My partner had a cheapie and we replaced it with this and now he’s really really happy

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sadly the battery didn't stay charged and the speaker was low

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone so much thank you i would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My iPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone perfect condition, I love the color

    I would recommend this to a friend
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