Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 384 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent overall performance and condition of the pre-owned iPhone 13, with many praising the camera quality. While some users noted that the battery life could be improved and a few reported minor screen imperfections, the positive feedback on performance and condition outweighs these concerns. The phone's size and ease of use were also frequently cited as positive aspects. Many appreciated the price point as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 384 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovedd this phoneeeeee, the camera quality is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase …

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished iPhone looked and operated brand new ! Worth every penny will buy refurbished again !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quality and affordable! I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Pre-owned Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-owned phone has been working great; no issues at all. Great buy for the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    battery life at 81 percent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is in Great shape cosmetically Paying for an excellent pre owned it should have more battery life than 81 percent. price for that iphone in excellent condition is too much if you have to replace the battery shortly after purchasing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition, very pleased with the purchase thank you!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its run good for 1st month after that its give me hard time battery drain so quickly and overheating… and also hang so many time …

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for your buck!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift for my daughter...she doesn't ask for much and wanted to surprise her with a lightweight reliable phone that was a total upgrade from her old phone and the quality and price was unmatched!! Thank you Best Buy!!..You helped me put a major smile on my daughters face!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looked new out of the box and has performed admirably

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 13

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone in good condition. Just a tiny blemish not noticeable. All else is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well. typical used iphone super cool wow

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent deal and choice. 100% recommended. .......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son he loves it, he was ready for another one. So we are very satisfied, Thanks, Sam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and punctual product, high quality refurbished product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone no complaints just ordered and already love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost finished!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that all of my files from my old phone transferred, but I still don't have access to my email. My iPhone 13 also was not connected to my truck for audio books, etc. I plan to be at the Best Buy on Monday 06/23/2025 in the afternoon to get everything resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome deal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been great! And a great price! Awesome deal too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gift to my son he love it, we been looking for a phone for long time and I think we made the good decision .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVING the used equipment!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good bet on BB preowned stuff... beats new pricing and better fits a budget! If they packaged it better, youd never know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 13

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except the battery life. Works as it should.

    I would recommend this to a friend