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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.5 out of 5 stars with 452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and condition of the Pre-Owned Excellent iPhone 13, as well as its camera quality. Many customers also appreciate the color, phone functionality, and size. However, some customers have expressed concerns about the battery life and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 452 reviews
  • Rated 5 out of 5 stars

    Easy, Fast and As Described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and phone came just as described. Great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    My iPhone 13 promax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and excellent phone packaged with respect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, feels like it’s new. Hasn’t given me any issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift card

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to win 400$ gift cart I need to win 400$ gift cart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will purchase again definitely ……..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great going to consider buying another for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was refurbished so my expectations were low. But I was pleasantly surprised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVING the used equipment!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good bet on BB preowned stuff... beats new pricing and better fits a budget! If they packaged it better, youd never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great, the battery life is pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing condition and works perfect. The service was incredible and pickup was fast!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Pre-owned Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-owned phone has been working great; no issues at all. Great buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone in good condition. Just a tiny blemish not noticeable. All else is perfect.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Iphone 13

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Worked out amazingly and perfect like brand new! Would definitely buy again without a doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovedd this phoneeeeee, the camera quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quality and affordable! I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate customer service. We told him what I needed and he let us know what he had available…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical at First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a year ago, still a quality product. Has not presented any issues and can withstand my teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it because it’s easy to use and has a clear and bright screen. The camera takes a great picture and the battery long last long time. It’s definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I converted my land line phone to this cellphone and it has worked out great in addition to saving me $40.00 a month in fees and taxes from previous phone carrier.

    I would recommend this to a friend