Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 384 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent overall performance and condition of the pre-owned iPhone 13, with many praising the camera quality. While some users noted that the battery life could be improved and a few reported minor screen imperfections, the positive feedback on performance and condition outweighs these concerns. The phone's size and ease of use were also frequently cited as positive aspects. Many appreciated the price point as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 384 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Really Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    98% Batery No scratches In excellent conditions not to be new Not original cable to charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Now

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works I have not seen any problems yet but who knows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used chat the night before to arrange and it went seamlessly. Pickup was easy and the Geek Squad even took time to tell me how to set it up without an appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product still holds up

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it used in excellent condition and it still operates like new after years of use only complaint is the camera quality doesn’t hold up in 2025 I should’ve gotten the pro for camera and the 120 hz screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a family member. They really like it and recommends it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Was quick and easy shopping at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot, but I don't like reviewing EVERYTHING that I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m very happy with my purchase the cellphone 13 looks on a great vsahpe

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lookig for an iohoke dor.my daughters birthday girft. Shes not the best at tsking care of emectronics so I was nervous on spending alot of money on a new one. This was priced right and in great condition!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone very good voice and picture quality. I will recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working great! No problems! I usualy don't have any problems with bestbuy purchases

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy service, did curbside pick up and the employee was very friendly and accommodating. Phone works and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Very good phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, works likes its new and the speed of pickup was insanely quick, less than a hour of waiting and it was ready for pickup!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is pretty and the size is perfect. The quality of the camera is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Used Iphone

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, battery life drained super fast but overall very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iteam almost brand new had a small scratch but you could barley tell

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and simple and easy walk thru to purchase the best product for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 13

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Excellent quality, like new. Arrived early. This is the second used iPhone purchase I’ve made and they were both as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 Phone 13

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a wonderful device. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPHONE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my iPhone. I was advised this phone would be perfect for my needs and it is.

    I would recommend this to a friend