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Customer Ratings & Reviews

Your price for this item is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 332 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent overall performance and condition of the pre-owned iPhone 13, with many praising the camera quality. While some users noted that the battery life could be improved and a few reported minor screen imperfections, the positive feedback on performance and condition outweighs these concerns. The phone's size and ease of use were also frequently cited as positive aspects. Many appreciated the price point as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 332 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un gean telefo gracias Una compra perfecta gracias

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    i love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phine and best color for dailyuse, i love iphone !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it! It didnt come in the original box, i wish it dod since it was for my boyfriends bday. But it functions great and the exterior was in great shape too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was really gooodd. i think you guys should buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would’ve given it a 5 but the phone speaker sound weird and talking on the phone theirs always a echo

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Phone review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thephone worked great but does not hold a charge long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    using as a camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value, using it for production camera. very happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in good physical condition. Runs slow at times, apps don’t load right away but works best for most part.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A new iPhone is the way to go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone but not the best phone.I like that I can play games and use the apps ok but I wish I gotten a newer one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone that I purchased is working great and thank you the 12 months interest free.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please Review and Correct This Issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK as always it was a plesant distraction from my own customers visiting your store and talking to your staff, continued atta boys for the culture there. I was happy as I left the store and excited to get back to Apple IOS, my two year departure to Android was uneventful. Like many I am unwilling to take the upfront hit for buying a new iphone and buying one on facebook or offer up screams scam so happy that Best Buy is a credible option in that space. Only issue was when I took the IPhone home it had a child account on it and it would ask the parent to approve every download. That never happened and I took it back to your store where the Geek squad rep said take it to apple. I did apple said cant use that phone and to add insult to injury i lost that phone prior to me being able to return it via mail store denied my request. Since the phone did not have my icloud i could not iniate the find my iphone feature so $400 down the drain. You should quality control the iphone to include software.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    "Excellent" Phone in Poor condition - BB Dont Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid extra money for excellent condition - Battery health indicator went off 1 week into owning it and hardly using it at all. Best Buy denied all responsibility, Apple doesn't want to fix it, they don't back their "Excellent" condition with anything don't get fooled like me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone has very small cosmetic scratches but a phone cover covers them of

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery was only at 80% capacity.. I returned it and got a another from from bets buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone is very kind and helpful. they offer help and all the necessary information I was looking for big greetings, I will continue to be a customer of best bay ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came good a bit of scratches but to be expected other than that rlly good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just check after a purchase but not starting use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a backup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a backup device and was pleasantly surprised that I can upgrade it and receive credit for twice the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition, great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great shape for a new phone, let alone a used one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Screen

    Rated 1 out of 5 stars

    Battery doesn’t hold charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn’t hold a charge and there is a dot on the screen that looks like a little light.

    No, I would not recommend this to a friend