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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.5 out of 5 stars with 452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and condition of the Pre-Owned Excellent iPhone 13, as well as its camera quality. Many customers also appreciate the color, phone functionality, and size. However, some customers have expressed concerns about the battery life and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 452 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was amazing. No problems at all with it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like how it operates and stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels new great quality I would buy this over and over to be honest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone in a very good condition, no scratches, everything works how it should and the battery life is great. Definitely recomend it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, im realy happy for my new iPhone. Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really worth it for the person to come from Brazil to buy it here and take it home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    idk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works perfectly fine and it’s super cute i recommend buying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really excellent condition and all functional i like it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Don't go with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok, very laggy sometimes for no reason. Battery kind of old/worn.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was very helpful he did a good job by taking his time to explain everything

    I would recommend this to a friend
  • Pros mentioned:
    Phone

    Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good., my daughter is happy with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than our old phone, easy set up with no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great price, great shopping experienc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for the condition the phone is, great value

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love it. Would buy again! I love this color

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    i love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phine and best color for dailyuse, i love iphone !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un gean telefo gracias Una compra perfecta gracias

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I got for a gift for a family member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product . I highly recommend it. Best buy staff is really helpful too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price, as new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for a product that works and operates as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very kind and is a very professional person in what he does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My new favorite phone easy to use perfect for what I’m needing

    I would recommend this to a friend