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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.6 out of 5 stars with 473 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and condition of the Pre-Owned Excellent iPhone 13, as well as its camera quality. Many customers also appreciate the color, phone functionality, and size. However, some customers have expressed concerns about the battery life and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 473 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, screen is perfect size. Best purchase yet!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 4 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered iphone online and ready for pick up same day. Phone was in good condition and working very well

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    IPhone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in great condition and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery health is poor, everything else okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery health on 76 but other than that great phone , nothing else wrong .

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Refurb iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looked new out of the box and has performed admirably

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Got more than I paid for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old iphone died unexpectedly this phone saved the day. I don't need the newest just one that will do it's job. It actually looks new and works perfectly and didn't cost an arm and a leg! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Like-New iPhone 13 with Strong Battery Health

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. This pre-owned iPhone 13 in Midnight arrived in excellent condition with minimal signs of use. Performance is fast and smooth, the 5G works great, and the 128GB storage is plenty. Battery health at 87% is still solid for daily use. Fully unlocked and works perfectly—very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect new to me phone.Excellent condition and performs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Good phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition phone, no scratches no cracks, phone works great, almost as if it was brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I phone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except the battery life. Works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great phone, condition is EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter, and I not wanting to spend a lot for an iPhone. The physical aspect of the phone is in EXCELLENT condition and it is functioning PERFECTLY.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Purchase of refurbished IPhone 23

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little wary of buying a refurbished IPhone but did it because the person I brought it for had an IPhone 13 that died. Was pleasantly surprised with the condition of the phone. Price was good

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good deal. even though its a refurbish phone it works great and looks good to no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works like new. No issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always very wary of purchasing a pre-owned electronic device. However, the3 price was great and the phone works perfectly. Yes, I would buy one of these pre-owned phones from Best Buy again (I didn't even KNOW they sold pre-owned phones!).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks amazing flawless. Did the check list and everything runs smoothly. Battery checked out after charging at 100% health. Charged now 4 more times and battery health hasn’t changed. Both speakers working great. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for a few weeks now and it has been great. Arrived in almost new condition and I havent had any issues. The only flaw I have found is the battery is not at 100% due to being a few years old. Overall I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    This product is good to use wher I like the quali

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition is good overall performance is very nice camera quality is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pre-Owned iPhone 13

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely NO complaints about the iPhone 13. It is a very nice phone. It is hard to understand why people insist on purchasing the latest phones. This one is everything one would expect and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, it worked perfectly, everything was fine with the product, but it was stolen and Apple could not do anything to locate or block it

    I would recommend this to a friend