Customer Ratings & Reviews

The 13 is the last phone with a physical sim and on top of that has been a good phone all in all.

The guys that helped me were fabulous. I was there for several hours. They did the very best to solve all the issues that we encounter and stayed with me through the whole time. I couldn't recommend them higher as they were wonderful and did a great job of helping me. The only thing I would recommend is that they show the customer how to use the phone once all the issues were solved. I figured it out after several days of use. We were all so tried dealing with the issues encountered that this was just overlooked.

The phone had 0 blemishes. It was brand new. The camera quality is a bit shaky and delayed as if I move around there is a delay for the camera to catch up. The battery life was as if it was brand new. Its speed is fast. I had a iPhone 11 unlocked and the setup was very easy. I am very satisfied with my purchase.

This iphone 13 works great overall. I thought it was going to be slow because its a older model but it actually pretty nice and fast. It came in great condition, and it charges decent. I recommend it.

Works great no problems love the service I received at the store as well. Thank you!

In my opinion, I think it's a good buy. Paying a high price for a new phone these days is a shame! I really liked this purchase, and the phone looks and works like new. Personally, I won't buy a new phone again; I'd rather buy one like this and get the most out of it.

bought this for my adult grandson. He previously had an i phone 11 that got damaged. He says it works great, Loves the camera and has more storage than his other phone. He says it's like having a brand new phone without the price. He was so greatful.

My new pre-owned iPhone 13 is in PERFECT condition, the camera's amazing, and I love it!!

Very pleased with my purchase! Perfect phone for my 14 year old grandson, he love all the features and the camera!

It is what you would expect a great iPhone unless you need more cpu cores but it is a phone and works great.

Best buy has great deals on preowned iPhones! I bought mine for a good price and it works great! Would definitely recommend!!

Best to buy pre-owned cars for me to know knowing whats best type of sense in purchasing throughout the whole thing being able to do credit in store or online running with a warranty to be able to get that warranty guaranteed for me is like an advantage for me to get that is a plus nevermind the pre-owned part that's just a plus to grab the attention of course just to PURCHASE with customer satisfaction guaranteed is amazing but that's just me from my type of luck with my own business! Nice

Great value for the price. This pre-owned iPhone 13 in Midnight arrived in excellent condition with minimal signs of use. Performance is fast and smooth, the 5G works great, and the 128GB storage is plenty. Battery health at 87% is still solid for daily use. Fully unlocked and works perfectly—very happy with this purchase.

Love buying refurbished products from Best Buy and this was no exception. Works fantastic at a fraction of the cost of new! I don’t need the latest and greatest so this was perfect!!!

I have had this phone for a few weeks now and it has been great. Arrived in almost new condition and I havent had any issues. The only flaw I have found is the battery is not at 100% due to being a few years old. Overall I am very satisfied.

So far the quality of this phone is nice, pretty much a brand new phone at the price of just 450.00, I was out of a phone and could not find anyone to help but Best Buy came through and got me what I needed and back on the road in no time.

The iPhone 13 is fast, reliable, and still feels modern. The camera takes sharp photos, the OLED screen looks great, and the battery easily lasts all day. It handles apps, streaming, and gaming smoothly. Overall, it’s a strong, affordable choice that offers premium performance without the latest-model price.

I am happy with my purchase. will recommend to others

Phone looks like new and battery health was what you would expect from a used iPhone a couple generations old. I would def recommend buying used phones from Best Buy. I tried other apps out there that have better prices for used phones but I had issues twice and decided it wasn't worth it.

iPhone 13 was in near perfect condition and works great no issues.