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Customer Ratings & Reviews

$389.99
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Comp. Value: $399.99

Customer reviews

Rating 4.6 out of 5 stars with 420 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and condition of the Pre-Owned Excellent iPhone 13, as well as its camera quality. Many customers also appreciate the color, phone functionality, and size. However, some customers have expressed concerns about the battery life and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 420 reviews
  • Rated 5 out of 5 stars

    Product still holds up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it used in excellent condition and it still operates like new after years of use only complaint is the camera quality doesn’t hold up in 2025 I should’ve gotten the pro for camera and the 120 hz screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is pretty and the size is perfect. The quality of the camera is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an IPhone 13 about a month ago and to be pre owned it was a pretty good purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and my mom loves it. I don’t understand though why I had to pay for membership in order for them to help me access the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good no issues, I love BESTBUY. Always a good experience!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Used Iphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, battery life drained super fast but overall very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Excellent quality, like new. Arrived early. This is the second used iPhone purchase I’ve made and they were both as described.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and simple and easy walk thru to purchase the best product for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my iPhone. I was advised this phone would be perfect for my needs and it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to shop at Best BUY great team that really helps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refurbished iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good quality. It doesnt come in an apple box and has a non-apple / generic charger. Otherwise, just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a family member. They really like it and recommends it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m very happy with my purchase the cellphone 13 looks on a great vsahpe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone very good voice and picture quality. I will recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! Was a gift and is an improvement from my iPhone SE. the camera is impressive and takes great photos.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Don't go with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok, very laggy sometimes for no reason. Battery kind of old/worn.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reconditioned Perfection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is PERFECT!! It is just what I needed to replace my ‘antique’ 7+ at a price I could afford. Best Buy is my GO TO for everything electronic!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, couldn’t even tell it was refurbished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPACT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It's sleek design and compact size is perfect for what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iteam almost brand new had a small scratch but you could barley tell

    I would recommend this to a friend