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Customer Ratings & Reviews

$389.99
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Comp. Value: $399.99

Customer reviews

Rating 4.6 out of 5 stars with 418 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and condition of the Pre-Owned Excellent iPhone 13, as well as its camera quality. Many customers also appreciate the color, phone functionality, and size. However, some customers have expressed concerns about the battery life and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 418 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone love it works perfect worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, Fast and As Described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and phone came just as described. Great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire, absolute fire. It does everything I need it to and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my daughter, first time buying a pre-owned cellphone and it was like a newly acquired we are satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The customer service was helpful and the phone works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 13 refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. No scratches/marks to screen. Works perfectly. Zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to have if need one for your kids going back to school and wouldn’t break your bank

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    IPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in very Good condition and well preserved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will keep purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied is what I felt when I got my iPhone in great shape and just what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Used phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for my mother. Phone works perfectly and battery life is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    HAPPY DAUGHTER IN PAL PARK NJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT IT AS A GIFT FOR MOM! SHE HAD A MINI IPHONE 6 , THIS WAS A NICE UPGRADE! SHE'S THRILLED WITH THE IPHONE 13 128 GB! THIS PHONE WAS PREOWNED, IT ARRIVED IN EXCELLENT CONDITION! NO SCRATCHES AND WORKS LIKED A CHARM ! MOM IS A SENIOR CITIZEN, LEARNING TO NAVIGATE THIS PHONE, SHE LOVES IT! GREAT PRICE! KUDOS TO BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 13 Pre-Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in December and still hasn't had any flaws!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great, the battery life is pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not Certified Preowned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone physically in good shape but battery needed changing as was well below 80% and stated needed service. Had to purchase new battery

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out of the box looking like new & working like new but a lot cheaper than new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely has some scratches but doesnt effect the performance. Overall so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Phone

    Rated 5 out of 5 stars

    iPhone 13 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the iphone works great, and in pretty good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!! It's in good condition. I recently opened it and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for a good price, pickup was quick and easy to do

    I would recommend this to a friend