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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.5 out of 5 stars with 453 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and condition of the Pre-Owned Excellent iPhone 13, as well as its camera quality. Many customers also appreciate the color, phone functionality, and size. However, some customers have expressed concerns about the battery life and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 453 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, everything is in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Phone

    Rated 5 out of 5 stars

    Beautiful iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPhone!!! Totally worth every penny! I'd recommend to my friends & family for sure!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far performing as expected. Size perfect to fit in the pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iteam almost brand new had a small scratch but you could barley tell

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Phone works great and is in great condition and shape!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    IPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Phone was in great shape. Great battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color the phone and it came in great condition for it being used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price and stop forcing 16 characters. It’s strange

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in good and my daughter likes it so far, came on time as well , was delivered warly and well packaged

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in excellent shape and works wonderfully!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 Phone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a wonderful device. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was excellent and good to use no complains

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful! No scratches to be seen & runs smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my 13 year old and she loves it! As stated in the title there are no scratches and her phone runs smoothly. We have not had any problems with buying refurbished items from Best Buy. Everytime we want somthing for our kiddos we always come to Best Buys refurbished. Very reliable and has never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish the process was very easy. I ordered online and picked it up in store. Came in sooner than expected.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Deceptive item description.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be in excellent condition but there’s so much scratches on the camera lenses at the back and the battery capacity has been so degraded. Not excellent at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worked!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, didn’t come with 100% battery life but still lasts a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, faster, ergonomics, usefully, totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly as describe. work great had good battery life looked almost new. Was at a great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in excellent condition with outstanding customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still not satisfied dropped my plan down to basic.cheaper less crap

    I would recommend this to a friend