Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$439.99
Save $30
Comp. Value: $469.99

Customer reviews

Rating 4.5 out of 5 stars with 219 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent condition of the pre-owned iPhone 13 Pro, as well as its great battery life and overall performance. Many users praise the camera quality and find the price to be reasonable. Additionally, customers appreciate the phone's color, general functionality, and how well it aligns with the description provided.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 219 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Iphone 13 pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked excellent quality As described great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints love the size of the phone it’s just perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy someone a phone and this was a good option.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 2 out of 5 stars

    Like new but did let me get apple care

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phkne was in perfect condition but i was told id be able to buy apple care bit didnt let me after all wish i would have known before my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hyffiugvfffvjtf c hjii

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yyffgfc by yuttrszxfhkjjhyt GG cf re we yoom.bgf bhgg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone to get

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best when it comes to older iPhones. Very similar to the newest iPhone 15, minus the new charger port. If you are on a tighter budget, there’s nothing wrong with getting an older flagship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a gift. She absolutely loves it. She didn’t want to upgrade to an iPhone definitely a galaxy girl.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best battery life. Good phone though.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing phone and it seems genuine. But even their excellent phones don’t have “excellent” battery life. It also seems like they replaced each battery with their own because I purchased this 3 times from 3 separate locations and each phone was 86%.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    I phone 13 pro unlocked

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion the price for a 2 year old plus refurbished i phone is way overpriced but it is unlocked so it is what it is! Great phone but I really wanted a pro max i phone but nothing was in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never regret buying from BestBuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, always trust BestBuy for quality and service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 13 Pro 128GB

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is bad. I have charged it every day. I may have to buy a new battery if is possible. In don't known yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 pro max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the phone online and was able to pick it on time. The customer service was excellent. They were professional. Item was as described as in the website

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement iPhone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being my daughters iPhone was either stolen or lost this was a great replacement option made available from BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased, I bought this phone as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    normal reaction

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone was okay good condition but the battery health of the phone was 87% and i thinks thats too low fore the price i bought the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most reliable version of the iPhone I’ve had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the product. Will definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre owned iphone in great condition

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have is the battery life is around the 86%, but that’s expected from a used iphone and the battery still lasts awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as new i really liked it. This not gonna be the last time i buy from them the problem i payed alot and got a bad battery life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good IPhone 13 pro but had battery issues.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone almost 2 weeks ago. I was informed that the phone was in excellent condition, and it indeed looked good aesthetically with minimal signs of wear. However, I noticed that the battery percentage was lower than expected, which was a bit disappointing. I expected a much higher battery percentage since I paid all this money. Despite the battery issue, the phone has functioned well until now.

    No, I would not recommend this to a friend