Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $569.99
The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 331 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition and high-quality camera of this pre-owned iPhone 13 Pro Max. Many also praise the battery life and overall performance, finding it to be comparable to a brand-new device. While some users reported screen issues, the positive feedback on other features significantly outweighs the negative comments. The phone's affordability is also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-331 of 331 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    iPhones 13 pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and clean its like new iPhone. Battery life is 84 %.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 13 Pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in Good condition. It’s my first time buying a used phone and can’t beat the price. I don’t want to get iphone 14 and above

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 13 Pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Sleek. New. Fast. Good battery. Just what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone are awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I habe been an apple fan forever each one gets better and better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pemex 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service great item quake, quick help and customer service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone i love apple products they just keep gwtting better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing iphone would recommend too everyone too get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, I have plans to continue buying more very good item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy refurbished from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst decision I ever made. I paid over $800 for a refurbished iPhone 13 Pro Max (because I didn’t want to buy the 15), and everything seemed fine. At 3 months my phone speaker didn’t work, my map did not ever know my location (so I can’t use navigation at all), and my speakerphone speaker blew This is a complete scam. The phones have lipstick on them and then blow the second you can’t return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trade-in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Funny offering me $390 for a mint condition Sierra blue 1TB iphone 13 pro max no scratches nor signs of wear at least offer me $500 gamestop offers me $520

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive for old iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone for $800 dollars and dents are everywhere on the frame. That is shame!

    No, I would not recommend this to a friend