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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 311 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition and high-quality camera of this pre-owned iPhone 13 Pro Max. Many also praise the battery life and overall performance, finding it to be comparable to a brand-new device. While some users reported screen issues, the positive feedback on other features significantly outweighs the negative comments. The phone's affordability is also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 310 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is perfect and they gave me good financing occupations. Of course I'll be back

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Expected something better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied with the I phone. It cost me 1000$ however it didn’t come in the original apple version packaging and the screen had no seal. Also charger is not apple. I think its a used phone. I am returning it! This is the first time I am complaining because Best Buy never disappointed me with past orders.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and nice condition Best Buy is good store I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wildcat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right and was treated real well with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Condition

    Rated 5 out of 5 stars

    iPhone 13 Pro Max (Pre-Owned, Unlocked)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised how good this pre-owned iPhone is. Looked almost brand new, no scratches, and battery life is solid. Everything works perfectly — camera, Face ID, performance. Saved money and still got premium quality. Highly recommend if you’re okay with pre-owned!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPhone 13 Pro Max for a few months now and I’m extremely impressed. The performance is lightning fast thanks to the A15 Bionic chip — apps open instantly and multitasking is seamless. The camera system is next level, especially in low light. Photos and videos come out incredibly sharp and vibrant. Battery life is amazing — I can easily go all day with heavy use and still have charge left at night. The display is stunning, with smooth scrolling and rich colors. Yes, it’s a bit heavier than other models, but the build quality feels premium and solid in hand. Overall, the iPhone 13 Pro Max is worth every penny. If you want speed, top-tier camera quality, and long battery life, this is the phone to get.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good phone works for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is good, battry last good time it is working like new i will buy iPhone anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    I do Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market to buy a new phone but i came across this one and not only was it great quality it was also better priced and works excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone Pro Max 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for almost a year now have zero problems when I received it. It looked like new out of the box very satisfied with

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and battery life no scratches or scuffs

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition

    Rated 4 out of 5 stars

    Great Phone for a so-so price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually impressed with the condition and performance of this phone. I originally had an iPhone 14 Pro Max but returned it because of financial troubles. But this was a somewhat decent price, condition near new and performance matches the iPhone 14 Pro Max even though that has a Bionic Chip 16 unlike the iPhone 13 Pro Max having a Bionic Chip 15. I am happy with this purchase, but this is a bit higher priced then what you can find on Ebay for example. So recommended to do a bit of research before buying. I only bought this because I needed a reliable phone and had around $500 in gift card credit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It came with 93% battery life and works fast. Battery last two or more days depending what apps I’m using.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    (Recommended)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for a year and I love it. It hasn't had any problems yet, and when I went to pick it up at the store, they were very nice to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone and great service from Best Buy! Highl

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my iPhone 13 Pro Max from Best Buy, and the experience was great. The staff was helpful, setup was easy, and the phone works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iphone 13 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone everything works well, the battery life was 100%

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the phone and it works great and looks like new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Works great! Not damaged...l Iike brand new !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    MUKTADIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was 100 percent and great condition. Certified form Best Buy what you can really trust.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    my amasing i phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one you buy i phone at best buy you got good choice my i phone is very amising on pictures and network and has good battary

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, like new. Working perfect. I love my iPhone

    I would recommend this to a friend
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