Customer Ratings & Reviews

phone in perfect condition, practically new, I was very pleased with the product

Delighted, good price, excellent conditions, good service, 100% recommended

Very nice .very fast.very friendly your server personal

Very good and nice condition Best Buy is good store I like it

Very good product, all excellent. Although it's second-hand, it looks like it's new.

Was a good phone and the internet is super fast i really like it

If I win instead of saying I’m going to Disneyland , I’m going to BEST BUY !

I bought a phone 11 months ago been having trouble since I had the device took it to the best buy they couldn’t figure out what was wrong with it they sent me to Apple Store I scheduled an appointment just to go find out what was wrong with the device I was told the logic board was damaged went back to the store to see what could they help me with they said there’s nothing they can do for me i asked for help at the store no one was willing to help called the customer support same thing after spending $720.79 for an IPhone that I didn’t even invest anything in it now I have to spend 499 to fix logic board my best advice don’t ever buy a refurbished phone through best buy

The phone is perfect and they gave me good financing occupations. Of course I'll be back

The price was right and was treated real well with the service.

When i bought the phone i paid for what i thought was receiving was an original iphone but now a couple of months later i think i got ripped off i received a phone with a screen that was swapped not the original and the cameras were changed not original and now i am having issues with updatesto the phone

The product has low battery health, yet I paid the same price as if it were new. I couldn't return it because it was shipped to Cuba.

I am not satisfied with the I phone. It cost me 1000$ however it didn’t come in the original apple version packaging and the screen had no seal. Also charger is not apple. I think its a used phone. I am returning it! This is the first time I am complaining because Best Buy never disappointed me with past orders.

Honestly surprised how good this pre-owned iPhone is. Looked almost brand new, no scratches, and battery life is solid. Everything works perfectly — camera, Face ID, performance. Saved money and still got premium quality. Highly recommend if you’re okay with pre-owned!

I’ve been using the iPhone 13 Pro Max for a few months now and I’m extremely impressed. The performance is lightning fast thanks to the A15 Bionic chip — apps open instantly and multitasking is seamless. The camera system is next level, especially in low light. Photos and videos come out incredibly sharp and vibrant. Battery life is amazing — I can easily go all day with heavy use and still have charge left at night. The display is stunning, with smooth scrolling and rich colors. Yes, it’s a bit heavier than other models, but the build quality feels premium and solid in hand. Overall, the iPhone 13 Pro Max is worth every penny. If you want speed, top-tier camera quality, and long battery life, this is the phone to get.

I was honestly nervous buying a pre-owned phone, but this one completely exceeded my expectations. It arrived in excellent condition — no scratches, no dents, and the battery health is still great. It looks and feels brand new! The screen is gorgeous, the camera quality is incredible (especially in low light), and everything runs super smooth with zero lag. Being unlocked made setup quick and easy with my carrier. For the price, this was an absolute steal. I would 100% recommend this to anyone wanting a premium phone without paying full retail. Best purchase I’ve made in a long time!

I’m very happy with this product. It works perfectly, looks great, and the quality is excellent. It arrived on time and was exactly as described. I would definitely recommend it to others!

Wonderful phone has been great to me sense I got it using it right now to make this review? But had problems with the shipping it got damaged apparently the day it was supposed to arrive and heard nothing back for a few days because it still said it was on it way. Eventually I called the to see if I can get an update didn’t get any news. Waited a few more days called again eventually got ahold of someone helpful after about 30 min trying to explain what’s going on and got a new one in its place sent. Great phone, traumatized shipping. I already preferred picking up in store but the solidified that.

I bought this iPhone from Best Buy and I am very happy with it. The phone is fast, the camera is very clear, and the battery lasts all day. The design is also very nice and easy to use. I recommend this phone to anyone who wants a good quality smartphone.

“Excellent phone! Fast performance, great camera, and long battery life. Totally worth the price.”