Customer Ratings & Reviews

I’ve had this purchased for over a month and for a refurbished item it’s working perfectly and as of looks it looked completely new! I’m very satisfied and had a great experience for this being my first refurbished item and was quite pleased to be able to get this very last minute since my iPhone 11 Pro charging port totally broke.

I’ve had this phone for almost a year now have zero problems when I received it. It looked like new out of the box very satisfied with

I love the device. Don't have any issue. Great device for the prize

This Apple iPhone has been one of the best. Love the Apple products and love this phone.

My IPhone 13 Pro is very good and unique. It has a lot of features and a great design.

Great phone ! Brand new from Best Buy Better service than apple

phone is a nice improvement to my old phone and will take some time to explore and give more input. I've not been able to use much as had a shoulder surgery . more usage will be needed at this time

I love this phone very good quality and I’m very satisfied with this purchase and with Best Buy

Best iPhone created, even compared to the new ones coming out

Enjoying the updated phone Enjoying the camera Very nice

Great phone for a reasonable price Battery a little less than ideal but nothing you can’t work with

This phone is a very nice upgrade from my Iphone 12 mini that I have had for several years now. My only complaint is that the camera is not as great as I expected it to be, it will not focus at night to take pictures of the sky, and sometimes loses focus/is hard to find focus while taking regular pictures.

We have been so happy with the product I would recommend it to anyone

I was a little scare about the open box stuff. But, my phone is working perfect and I have it for 5 months now

Jack helped me return my Iphone 13 that was previously owned and replaced it with a new Iphone 15. I love my new phone IPhone 15. Jack was exceptional, helpful, knowledgeable and an asset to your Best Buy team.

works fine though there was a feature that wasnt turned off and didnt allow me to redownlaod apps for 90 days, The phone is fine

Great phone, in excellent condition I would recommend anyone who want to buy a decent phone here.

Expensive but good. My old phone, an iPhone 8, was literally falling apart --the screen was crumbling. This one is much better

like new upgrade from iphone 7 really like large screen would buy pre owned again

The IPhone that I bought at Best Buy was wrapped safely and item was in a very good condition. I love shopping at BestBuy because it very reliable and trustworthy.