Customer Ratings & Reviews

Best Buy is a certified Apple products seller, with whom I purchased an iPhone 13 Pro Max phone in EXCELLENT CONDITION. The staff at Best Buy were extremely informative and helpful with my concerns as a first time Apple iPhone buyer. Best Buy cares about their customers and Apple backs them up. I am a lifelong customer of Best Buy, especially after receiving my awesome iPhone with an awesome camera, which I’ve used to take numerous photos of my beloved dog. Thank you Best Buy and Apple!!

loved this i phone 13 pro max Gold case strong beautiful case perfect condition the only thing i wish it came w original box and charger

The phone came in good condition everything came in the box I loved it so mucha excellent

Love at first sight and I like bust buy for always

Great phone! Work amazing nice camera. Enough storage as well. I recommend

“Samsung Galaxy S24 Plus Review” The Samsung Galaxy S23Plus is a great phone! The screen is big and bright, and the phone is super fast. The camera takes amazing pictures, even at night. The battery lasts a long time and charges quickly. It looks nice, feels strong, and is water-resistant. This phone has everything you need!

I’m happy with the phone, good quality and it works properly no issues really happy I recommend.

Love this Iphone. Like new condition, works great , great buy.

The phone looks brand new I changed it over night full battery service me over a day even by using phone constantly and the camera is perfect. I highly recommend this phone

The phone was in excellent condition! functions well and has the latest updates. no cracks, dents, lags. exactly what I needed. Battery life was under 90 but high 80 and is enough to get me through a whole days as a student/commuter.

Had it for a couple weeks now no problems… battery life is perfect but battery capacity says is 87% which okay for now because ima upgrade next year to the 15 pro max… no scratches at all, no chipping paint overall very satisfied!

Iphone is like brand new no scratch works fantastic this is my favorite iPhone so far. Thank you. Best Buy.

I love this phone I finally got what I asked for and BEST BUY is the best! June 2022 I went to the local Apple Store to replace my iPhone 8, several times I told the Apple salesman what I wanted - iPhone 13 ProMax with 256gb memory. Well that didn’t happen at The Apple Store. BEST BUY FOR THE WIN! They (BB) sold me what I asked for. The reconditioned phone is in amazing condition, transfer of service was super simple (at home).

Good condition, battery was 98% and there was no cosmetic damage. It was like new cell phone

Good looking phone, no issues at all! Love the color

Great like new clean no scratch fast process i love the color

I was very satisfied with my purchase, although one item that was overlook by your employee he didn't have knowledge that the screen of the I phone 13 was replaced. so when I got the phone I had it check and found out the details of the replacement. But all good

Honestly if you are looking to get a new phone the best way to go is unlocked phones . Best Buy offers great deals for a good phone. Unfortunately this iPhone I got wasn’t the best since it was previously owned it didn’t come with the original box nor the original charger. It came dirty/ almost died as well as the custom service to return the phone was horrible. I didn’t know that they charge a restock fee of $45 so please check everything before buying. Since it was an owned phone I knew it wasn’t going to be new but the way I got it was sad. It seemed they just took the phone back and put it in a box and left it alone . It wasn’t presentable as well as the battery was 83 so it wasn’t worth keeping and well I returned it and lost $45 to do so. Honestly it’s that bad to lost the $45 because after I got an iPhone 14 Plus from Best Buy unlocked and I shouldn’t have even concerned getting a used one . So don’t waste your time or money . Like I did I wasted gas and time going just to be told they were charging me to return something that was already used and horrible . They told me that I had to not open it and they would take it back with no charge. It doesn’t seem right because how am I use to keep a phone and not open it to see if it even works . I Would have gotten stuck with a phone that wasn’t worth it . Now don’t. Get me wrong Best Buy is a good place to find reasonable prices and electronics but be careful on what you really are getting. The iPhone 14 Plus I got it great I had upgraded my mom from the iPhone 11 to the iPhone 14 Plus and it was worth it . It was clean easy to set up easy to pick up . The battery life % was 100 as well as it was clean and like new. The service was easy to pick up and helped me quick.

I have been using the phone for 2 weeks and it works well so far. Battery is 83%.

Good choice. Geek Squad very helpful. Satisfied.