Customer Ratings & Reviews

Easy, worry free, brand is sleek and easy to use and work with in the aspect of my tasks at home and in the go. I am overall very confident with this product when I plan my projects.

I love my new phone. Was skeptical at first but glad I purchased this for this amount. Came with type C charger. Didn’t come in Apple box but the box was not damage or anything. 10/10

Best iphone. It has so clear screen, battery charge

The phone is in optimal condition and I recommend purchasing this equipment.

Excellent purchase very pleased. Highly recommend, it came 9.2/10

Good phone good price over all great place to buy a phone

It is perfect . I love it . It seems like new, I would prefer a cable USBC , but it is ok the USB

The best product ever. It was a life saver when I switched over

Very good phone would definitely recommend it for anyone else. Looking for a new phone even though this is a used phone. Perfect it is perfect and works like new.

We loved our purchase because it's unlocked and doesn't have the problems of E Sim card, so when you commute abroad, 13 pro is the best option in iphones! ☺️

Note: I verified that this review does not violate any of the "review guidelines" listed. That being said- I would gladly recommend the phone- just not from Best buy! I really enjoyed the upgrade from my old phone- it's too bad that when I activated it, my carrier ended up suspending my service and I had to call to confirm as to why. They indicated that 'the phone that I just activated was listed as "stolen", and they will not activate a stolen phone per their policy'. (so I'm currently stuck with a $700 'paperweight'.) I looked up the IMEI to verify that it was in fact reported as "stolen". I called Best buy customer support three times and the calls ended up getting disconnected about 30 minutes into the first 2, while I attempted to get the case escalated, to see who needs to get involved before I end up possibly having to take this matter up with my local law enforcement. I'm now awaiting a call back to see what my options are at this point... You'd think Best buy would vet their "certified pre-owned" merchandise (or 3rd party vendors) before offering them up for sale- and now it's my problem until they're able to get it resolved. (Not too "certified", if you ask me...) Again- Buyer beware. Hopefully this review stays up so it can save someone else the headache and frustration, if nothing else.

Good condition, battery was 98% and there was no cosmetic damage. It was like new cell phone

So far, The iPhone is working very well. It came to the house in excellent condition.

Works very well. Near perfect all around - screen, frame, etc.

phone looks great and there's nothing wrong with it cosmetic wise or tech wise

Would be nice if the phone didn’t have dents and scratched up on edges but other than that it’s fine I still don’t understand why they’re 850+ but I needed a another phone..

I love the two home screen screen savers. I’m still working on getting apps back on the phone because I was hacked.

Have some scratches and not the best but the it’s ok for refurbished

Its so nice the unit and good condition and the color is nice

Looks new a little bit scratch but not able to see it until you focus but I am satisfied with the phone