Customers value the excellent condition and overall performance of the pre-owned iPhone 13 Pro Max, with many praising the impressive camera quality, even in low light. However, some customers have expressed concerns regarding the phone's battery life.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-75 of 75 reviews
Rated 2 out of 5 stars
Freezes
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen freezes and it doesn’t even work when I refresh the page. I have to delete the page since I’m on safari and and I have to start a brand new page . I hope they can trade it for a better phone I just got this for like. 2-3 weeks.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very bad, the battery does not go beyond 40% charge, it has two screen and battery repairs and even so the phone is at a high cost, if you can do not risk it with this product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m having issues since the begin with my iphone, purchased at best buy but with the store return policy which is very short i was’nt able too return or exchange my divice .dont buy here go direct with cell phone companies.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would recommend you buy elsewhere this phone is not from Best Buy it is from Jeg&Sons which has very poor reviews and can be purchased online for hundreds less Battery was less than 85 percent
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This iPhone came with minor scratches on almost all sides of fhe device and a chip on the outer part of one of the camera lenses. Also the bigger problem was that the charging port does not work. Tried many cables with different wall adapters and it doesnt work
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Iphone 13 pro max
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My order was delivered late and I am not sure about the company's late delivery procedure. ...
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad item
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Junk phones and won’t stand behind there goods and won’t cover this
This reviewer received promo considerations or sweepstakes entry for writing a review.
Waste of time to order this pre-owned iPhone 13 Pro Max.
Placed the order on November 17, 2023 and still haven't received it, and it's November 29, 2023.
It was promised November 25 and they've held the money, but no update on the order.
Avoid, unless you're into letting companies take your money and hold it without delivering.
This is why brick & mortar is in so much trouble. Amazon is preferred due to situations exactly like this!