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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 221 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers value the Pre-Owned Excellent iPhone 14 5G 128GB (Unlocked) for its overall performance and excellent condition. Many customers also appreciate the phone's battery life and camera quality. A few customers mentioned a screen issue that seemed to resolve itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 221 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't wait and go to buy amazing deals with best b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone works excellent muly Nephew he's so happy was my gifts for the graduation,high school diploma;I'm so happy with best buy purchase GOD bless you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good upgrade from iPhone 12.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade for an older iPhone 12. Better performance, nicer screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oldie but goodie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is not being used as phone only for recording. 14 5g doing a great job recording 2 plus hours. No glitches, no issues at this time. auto focus is a great feature. easy set up. satisfied with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the used iPhone 14 and have been very pleased. Looks new and functions exactly as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen móvil hasta el momento lo recomiendo sin dudar , lo único que tienen que poner un cargador y protector

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, exept there is a little bit of chipping, which is alright but still comon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Refurbished, but not quite "Excellent" condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were some chips in the aluminum casing, but all of the factory functions of the phone were nominal including battery health so it was programmed correctly. "Excellent" condition may be a stretch as the chipping on the aluminum was significant in more than one spot. Overall it's a perfectly functional iPhone 14.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Works like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like brand new. Worth every penny. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good as new, arrived in excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a preowned IPhone 14 and it has worked very well for me! Very pleased with the buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first preowned purchase so I was skeptical. The phone looks new and seems to function well. Battery shows 86% but it works well for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a pre owned phone the quality is still upheld all the way throughout. Great condition, great battery, just a great phone over all. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone in great condition. Can’t beat it for the condition it’s in and the price. This is my 3rd one to buy and I’ll continue to buy from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not really as described

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works and it’s decent, it was supposed to be in excellent almost new condition but when I got it it had an 84% battery health which is pretty low and used up for “excellent” condition. And it also had a big and pretty deep scrape on the top right corner. Not “excellent like new” condition if you ask me but just good used condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt exactly praise the the device, but cost is fair for a decent used device; make aure to have them open the box, make sure the charge cord is with it, and do your own visual inspection with the device turned on so you know if your getting a working screen or not..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Worn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this used phone for our son, and we are happy with the quality of the product many thanks to the people who helped us

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and does exactly what I expected it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I phone work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfect, no problem and am happy because my family happy with this present.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Please Check Or Update Your Records

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item. I decided to purchase a new rather than a reconditioned Product. For the price I feel more comfortable purchasing a New rather than reconditioned Product. I will more than likely purchase the item from Best Buy, rather than a Carrier. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 14 has a great camera! The handling of pictures and videos, great!

    I would recommend this to a friend