Customer Ratings & Reviews

Phone was in great condition, minimum scratches by the charger entry, but overall like new.

My daughter seems to love the phone and my nephew and son have reg 14 good phone

Excelent condition, LIKE NEW ! It’s perfect……………..

Looks great came on time works very well……………………..

This product is extremely easy to use and the new functions I have with it is awesome.

Perfect condition, no scratches, And connected to phone plan no problem

Exceptional value, works perfectly and was in mint condition.

So far no issues. I bought it for my and he does like it

Received Very good condition. Almost as brand new.

I bought this for father. It worked perfectly. He loves this phone.

"I purchased an iPhone from Best Buy over a month ago, and I'm extremely dissatisfied with my experience. The delivery has been delayed for more than a month, and I still haven't received my phone. I called customer service twice to inquire about the status of my order, and each time they assured me that it would be sent soon, but nothing has happened. Their lack of communication and follow-through is very frustrating. I expected better service, and I do not recommend buying from Best Buy based on my experience."

I love this phone, it has everything that I need!!

Came in good condition and on time but it came with 86% battery health

Good quality. No scuffs. Comes with generic charger.

Unfortunately after three attempts to order this phone and all three having been received with less than 90% battery health we are left exhausted with trying to get the “renewed to factory spec” iPhone through Best Buy.

Had I been advised that the battery was not new, and was to 88% capacity, it is unlikely I would have completed the purchase. A big outfit like you can't spring for a battery to avoid reviews like this? What's wrong with you?

The iPhone 14 is excellent! However the T-Mobile service I signed up for SHOULD BE AVOIDED. My fiancé and I recently left another carrier and signed up with T-Mobile. While in the store, we were hustled to purchase two “baggage trackers” that we didn’t need. Later, when we created our online account, we discovered that we were being billed $11 monthly for these two unnecessary devices. When I visited another T-Mobile store to return the unwanted devices, I was charged a preposterous “restocking” fee that amounted to more than I had paid for the trackers in the first place: I was charged a $40 in restocking fees plus taxes for two devices that had cost $8 apiece just a week before. The salesman who signed us up never told us that there would be monthly charges or a “restocking fee” for the trackers. Thus, it cost me an additional $40 to return the two bogus tracking devices. Through barely legal, this sleazy business practice is nothing less than FRAUD! Is this how T-Mobile treats brand new customers who have just walked through the door of their own volition?

Send me different phone I ordered iPhone 14 Pro and I got iPhone 14 Pro Max