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Customer reviews

Rating 4.2 out of 5 stars with 37 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers find value in the pre-owned iPhone 15, particularly praising its overall performance and battery life. Many customers report that the device works perfectly and the battery performs at a high level. Additionally, customers are pleased with the pristine condition of the phone upon arrival. Since there are no CONS, customers seem to be satisfied with this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Pros mentioned:
    Battery life, Condition, Overall performance

    Rated 5 out of 5 stars

    Excellent purchase — Like new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone was in excellenr condition, no scratches at all, the battery was a top level, and the device worked perfectly. I’m very happy with this purchase— it was a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Excellent quality - works like new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has no scratches, battery health is 100%, and it works like new. It’s fast & very convenient. The camera is lovely too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no further a real review by a real customer:)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s first talk about the delivery, it only took 3 days with standard delivery for me. Which is nice. Next is the phone quality, 10/10! No scratches and the speakers and charging port are super clean, 5 stars. Lastly is the battery life, the most important thing to most people when buying a used phone. It’s was 84% when I received it, which isn’t super bad but isn’t the best I was hoping for at least 90% but that’s fine. I’ll put photos of the phone and box it came in. I’ve been using this phone for about 2 months now and no issues whatsoever. I would recommend it :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great physical condition, just top speaker could be a little cleaner. For the year I think it’s v good condition. Software isn’t as speedy and responsive as I was expecting but

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an iPhone 15 online from Best Buy, and I’m extremely satisfied with it. The phone delivers excellent performance, a sleek design, and impressive camera quality. The display is vibrant and smooth, and the battery life lasts all day. Ordering from Best Buy was easy and reliable, and the delivery was quick. Overall, I’m very happy with my new iPhone 15 and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Pre-owned iPhone 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-owned iPhone 15 has been working well so far. I have not had any issues. Good battery life when I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    A perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Actually it came in with a 100% battery and no scratches like a new one. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 15

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ★★★★★ Great Certified Refurbished iPhone 15! It arrived in excellent condition, looked almost new, and was easy to set up. Everything works as expected, and it was a great value. I’d definitely buy another refurbished iPhone from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still better than buying brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well but I don’t know what I was expecting with the battery life. I checked immediately and saw that the max capacity was 85%, a bit disappointing but makes sense for a used phone. Also, very minor scratches (on back, not the screen) were present on this “excellent” phone, but I’m putting a case on anyways. Just be aware of what you’re signing up for

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I arrived until now it has worked well. Yes it is in good condition, battery arrived at 95% and minimal detail in the upper right corner.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    This purchase did not let me down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in pristine condition. I’m very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone came exactly as described if not in better condition than I expected since it was refurbished. I love it and have had zero issues. I use Red Pocket as a provider & had no issue switching my SIM cards, which was something I was concerned about originally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfec for a gif this is the best thing I buy for my children’s

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good conditions and really works at 100, very good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saved money buying refurbished!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No original box but that’s okay. Works great! No issue and saved money getting it as refurbished. Super cute pink color. My daughter loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pre-owned iPhone 15 256gb yellow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone. It is easy to use especially for me i moved from android to iPhone. It works perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life & speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is disappointing. Phone’s internal speaker is terrible. Even when set to high I cannot hear directions or people speaking on my phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente item, everything was perfect conditions and functional after 2 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has the BEST deals

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I desperately needed a new phone after I broke mine. I’m a college student so you know that means short on funds. Best Buy has the best deals for used phones still in literally perfect condition and the best finance option ever. I would’ve been broke or without a phone if it wasn’t for Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone for 8 months before it started to heat up. It started to crash, not let me open messaging app, make calls, receive calls or anything.

    No, I would not recommend this to a friend