Customer Ratings & Reviews

When the Phone came in, I was shocked they didn’t come in the original box but upon opening it, it looked great. Did not come with the original Apple core but did come with a USB-C cable, but the phone was exactly as advertised with no scratches.

I am always iffy when it comes to pre owned purchases but Best Buy has made that experience overcoming with the ability to provide the great experience and seeking furthermore in the future when considering upgrading.

Best Buy scam me for 783 dollars never got a phone and ups don’t have proper tracking info

I recently bought an iPhone and I’m really impressed with the overall quality of the device. Right out of the box, the design stands out — it feels premium, solid, and very well-built. The display is bright, colorful, and super smooth to use. One of the highlights for me is the camera. Photos come out sharp and detailed, even in low-light situations. The portrait mode and 4K video recording are top-notch — perfect for anyone who enjoys capturing high-quality moments. Battery life has also been surprisingly good. Even with heavy use — social media, video streaming, and GPS — the phone easily lasts all day. Face ID is fast and reliable, making everyday use very convenient. Overall, I’m extremely satisfied with this purchase. Apple’s attention to detail and performance really shines here. If you’re looking for a fast, reliable phone with amazing camera quality, I highly recommend this one.

This phone is excellent! coming from someone whose last iPhone was an SE. It sucks that the Apple support has lapsed, but otherwise it did not feel at all like it was a used device. I’m really enjoying the features if I can get a live wallpaper working then that will seal the deal.

I really enjoy my 15plus it feels different and it’s much more then my old phone I love the space on the phone and the gun metal gray it’s an awesome phone.

i absolutely adore this phone, it came in amazing condition (battery health at 100%, no scratches, everything working) and the color is even prettier in person! it feels like a brand new phone.

Nice phone i like the color , it working properly, I like because is very light, and in fam off iPhones

Good as new! Very satisfied with my purchase and would recommend this phone

Great product and service! The staff was super helpful

Excellent product. It was exactly what I wanted in great condition.

Excellent phone. I was nervous purchasing a previously used phone but I am completely satisfied with my new phone.

They send me wrong phone.i order unlock phone & they send me locked phone & i order with sim card option.they send me without sim card phone with sim card .it was gifted & now i can’t return because i send it out of United States.totally waste my money.very poor service.

Everything is good thank you the service is good too

Best Buy sent me a wrong phone, I ordered iPhone 15 plus 256gb thru online offer , but I received IPhone 15… I opened the box and now they are charging me extra to return my new phone..