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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.1 out of 5 stars with 18 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Phone came in, I was shocked they didn’t come in the original box but upon opening it, it looked great. Did not come with the original Apple core but did come with a USB-C cable, but the phone was exactly as advertised with no scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always iffy when it comes to pre owned purchases but Best Buy has made that experience overcoming with the ability to provide the great experience and seeking furthermore in the future when considering upgrading.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy scams the less fortunate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy scam me for 783 dollars never got a phone and ups don’t have proper tracking info

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very impressed with the iPhone quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an iPhone and I’m really impressed with the overall quality of the device. Right out of the box, the design stands out — it feels premium, solid, and very well-built. The display is bright, colorful, and super smooth to use. One of the highlights for me is the camera. Photos come out sharp and detailed, even in low-light situations. The portrait mode and 4K video recording are top-notch — perfect for anyone who enjoys capturing high-quality moments. Battery life has also been surprisingly good. Even with heavy use — social media, video streaming, and GPS — the phone easily lasts all day. Face ID is fast and reliable, making everyday use very convenient. Overall, I’m extremely satisfied with this purchase. Apple’s attention to detail and performance really shines here. If you’re looking for a fast, reliable phone with amazing camera quality, I highly recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my 15plus it feels different and it’s much more then my old phone I love the space on the phone and the gun metal gray it’s an awesome phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVEEE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely adore this phone, it came in amazing condition (battery health at 100%, no scratches, everything working) and the color is even prettier in person! it feels like a brand new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refurbished phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone got my daughter she loves it. Everything that was expected no problems fast pickup sane day actually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi 15

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone i like the color , it working properly, I like because is very light, and in fam off iPhones

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It was exactly what I wanted in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do I miss my pixel?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is excellent! coming from someone whose last iPhone was an SE. It sucks that the Apple support has lapsed, but otherwise it did not feel at all like it was a used device. I’m really enjoying the features if I can get a live wallpaper working then that will seal the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone I’m looking forward to buy a another phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product - Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I was nervous purchasing a previously used phone but I am completely satisfied with my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as new! Very satisfied with my purchase and would recommend this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service! The staff was super helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 15 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Very disappointed because I paid so much money for this unlocked iPhone and after 3 months the phone went blank and will not power up . It was never dropped, always in a case . I took really good care of it . This is the reason I refuse to buy another used iPhone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service.they sold me wrong phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They send me wrong phone.i order unlock phone & they send me locked phone & i order with sim card option.they send me without sim card phone with sim card .it was gifted & now i can’t return because i send it out of United States.totally waste my money.very poor service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good thank you the service is good too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sold me weong phone ..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent me a wrong phone, I ordered iPhone 15 plus 256gb thru online offer , but I received IPhone 15… I opened the box and now they are charging me extra to return my new phone..

    No, I would not recommend this to a friend
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