Customer Ratings & Reviews

I love it!! I upgraded from an iPhone 13 Mini, so this was a big change! I chose the 15 Pro Max because I could get more storage for the price of a basic new 16 Pro Max. They're essentially the same in my eyes. The phone came with a battery capacity of 96%, which is AMAZING considering when it came out. There are also no scratches anywhere! It feels really brand new. The packaging was super sleek and made me feel so earthy. It was extremely easy to set up as well. The praise from buying from BestBuy is over; now onto Apple. The camera quality is insane. I'm not sure if it's because I switched from the 13 Mini, but it's insane, and I'm in love with it. I catch myself taking so many photos! The battery life is so much better when compared to my 13 Mini. It lasts me all day, while my 13 Mini only lasts me about 6 hours on a good day, probably due to the size. I also already put a screen protector on it, but the screen looks so much better and brighter. As a normal consumer, I have no complaints about this phone. I quickly got used to the size, and I love the bigger screen! (I also have small hands, but if you're thinking about getting this model, I say do it.)

I recently upgraded to this iPhone and I couldn’t be happier! The design is sleek and premium, the camera quality is absolutely stunning, and the performance is incredibly fast and smooth — perfect for multitasking, gaming, or video editing. Battery life easily lasts me all day, and the screen is super bright and clear even in sunlight. Apple really nailed it with this one. Highly recommended for anyone looking for power, reliability, and style in one device.

Great Shape unlocked working like brand new Recommended

Satisfied with purchase. Will buy the newer version when its time

I love everything about this phone, I upgraded from a iPhone 12 mini, and the difference between the phones is amazing. Camera zoom in quality is also amazing!

The iphone 15 pro max provides excellent camera quality, pictures and videos taken with this phone look amazing. The battery charges quicker than other versions the charging cord is an upgrade in apple and have not had any issues. Havent had any issues with overheating so i 100% recommend to upgrade to the iphone 15 pro max.

I love it! The camera quality is amazing and i have have so much storage now!

It is such a good phone! Best Buy told me the phone would come in a week from purchasing and I was so sad to wait that long, but it came in the next day to my surprise! This phone has been such a reliable phone and fast!

I loved the size and the color are very nice, it has an incredible camera and the delivery was super fast, it arrived before the agreed time, I would buy it again.

I am very happy with my new phone. Thank you Best Buy.

The product were fine and new, and I’m using very well for this iPhone 15 pro max

It is very pretty and looks good quality……………………..

Phone has cellular hardware issue meaning you cant add an esim

Here’s a draft for your review: “★★★★★ I recently purchased this iPhone, and I couldn’t be happier with my choice! The performance is outstanding, with lightning-fast speed and seamless multitasking. The camera quality is exceptional, capturing photos and videos with incredible detail. Battery life is impressive, lasting all day even with heavy use. The sleek design and vibrant display make using it a pleasure. Overall, this iPhone has exceeded my expectations and is worth every penny. Highly recommended!” Feel free to let me know if you’d like any adjustments!

My wife have been contemplating getting a new iPhone because hers had reached the capacity on storage and the battery was not keeping a long charge. I think she had the iPhone 8. We ARE NOT a couple that splurge because finances dictate that we be humble. So when I was searching for a phone I was looking at the iPhone 11 or 12. But knowing the 15 was out and it got crazy praise I called our local Apple store for advice. The gentleman told me the 11 would be a huge upgrade from the 8 that she had. But he said with the 15 she would have all the latest technology AND she wouldn't have to upgrade for at least 4 yrs considering she had the 8 for 3 yrs and we bought that the end of 2020. So I took a deep breath, came to my saved items on prime and purchased this "refurbished" iPhone 15. I'm GenX. I came up when the Nokia, Sony Erickson, Motorola RAZR (the grey flat one) and Nextel we're wassup. So spending a G on a phone was a HARD NO for me. But this time I said EFF IT. This phone was brand new, works flawlessly, it's everything she ever wanted from her old phone. We're on Verizon but the phone came unlocked. It took a little long because the phone needed an Apple update but after an hour it was up and running. So if you're on the fence about getting this "refurbished" iPhone 15 Pro Max because of condition, functionality or network issues don't be. Our experience was great

I recently purchased the iPhone 15 Pro Max, and overall, it's been a great experience. The phone itself is sleek, powerful, and delivers excellent performance with its upgraded features, such as the stunning camera system and fast processing speed. The design is beautiful, and the display is incredibly vibrant, making everything look crisp and clear. However, my only issue was the delivery. The phone arrived later than expected, which was a bit frustrating. Thankfully, I reached out to customer support, and the register person was extremely helpful in resolving the issue. They kept me updated on the status and ensured that I got my phone as soon as possible. Despite the delay, the iPhone 15 Pro Max is definitely worth the wait, and I’m happy with my purchase!

Got the used iPhone 15 PRO MAX. The history on repairs ON THIS UNIT was incomplete and boxed out to re-sale. I got it mine wIth some incomplete procedures finalizing the repairs. some clicks on the iPhone and a few restarts and 20 minutes later it began working Normal. History shows new battery install, new screen install, new camera and other main repair components on the history of this iPhone! it probably had a rough life with the last owner! the bad thing for me is this a big scratch on the far side of the screen top to half screen! very unpleasant for me but the Good thing the iPhone operates normally! I called BBY customer service and agent responded - you purchased a use Phone didn't you!! well correct! I was not lucky to get a clean used iPhone like others but it will work until I get the next one I guess!!

Absolutely beautiful phone. I love Apple products. Best Buy gives the best customer support. They helped with the complete set up on this device. Recommend 10/10

In the past, I would’ve never purchased anything refurbished however I took a chance because I wanted a newer phone but didn’t want to pay the price tag for iPhone 15 Pro Max. I owned my iPhone 13 Pro Max and was able to trade it in and get credit and then the refurbished price made it even less I definitely would go this route again in the near future.

Great deal on a pre-owned IPhone 15 Pro Max! I have been recommending Best Buy used devices to all my stubborn, old phone friends!