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Customer Ratings & Reviews

Your price for this item is $869.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 279 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the iPhone 15 Pro Max's overall performance, camera quality, and condition, with many praising its speed, exceptional image capture, and excellent arrival condition. Positive feedback also highlights the battery life and the attractive price point for a pre-owned device. While some users noted the phone can get warm under certain conditions, the majority of reviews are overwhelmingly positive. The sleek design and large screen size also receive favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 279 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaged well and phone is like brand new no scratches or noticeable wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the item for a family member really stoked on it .

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone great condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in perfect condition. The box is not Original but it is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, quality is very high and the camera is the best,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful it was wonderful today for to go there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for what I need it for. Screen did crack pretty easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy !! Fast and easy purchase. Will consider buying again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and the camera is fantastic. Happy I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone pre-owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad but we find used more than 2 months, when we checked on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …….It’s worth the price. :::…………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, everything working perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my phone prior to a vacation and needed a quick replacement. Best buy made it easy to order and pick up. Great used item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month with it now, very satisfied with it. Battery life was a bit low tough. But really good product

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone15

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived on time and it was in good conditions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone , but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is great except that is overheated so bad that I couldn't even use my navigation. It was a bit of a disaster. I was really unimpressed by this particular model and hopefully apple fixed their next line of phones as this was a nightmare.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It look great and works perfectly , it look brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very good experience with all your customer service and they were able to help me with my purchase very quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great love the quality and size and color it’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, everything works perfectly. The only issue was that it doesn’t use a regular SIM card and had to be taken to a store to convert to eSIM so we could use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, it’s switch to the usb C style charger was the best feature to me

    I would recommend this to a friend