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Customer Ratings & Reviews

Your price for this item is $869.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 279 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the iPhone 15 Pro Max's overall performance, camera quality, and condition, with many praising its speed, exceptional image capture, and excellent arrival condition. Positive feedback also highlights the battery life and the attractive price point for a pre-owned device. While some users noted the phone can get warm under certain conditions, the majority of reviews are overwhelmingly positive. The sleek design and large screen size also receive favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 279 reviews
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice ever . I’m so glad . Enjoining my new toy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly used IPhone 15 Promax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a slightly used iPhone 15 promax but it Freezes regularly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Upgraded from my 11 pro and haven’t had any issues !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Madness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone was never unlocked and I couldn’t get service for it, therefore I didn’t make the purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Used iPhone purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for a used phone it was almost the same prices as a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 15

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her phone and doesn't leave home without her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service what’s a quick service?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful phone and more than satisfying to use it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superbe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wonderful product it's really nice I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ! Product seriously got delivered quick to

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the battery wouldn’t stay charged. The day before I returned it I had to charge the phone twice. I ended up purchasing a new iPhone 16 Pro Max from the Apple Store because T-Mobile doesn’t work with Bestbuy and they didn’t offer an unlocked 16. The new phone is amazing and the battery barely drops all day. Nice to hear other people had a positive experience with the 15 but it didn’t work out for me. This is one of the only negative transactions I’ve experienced with Bestbuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it was fast shipping easy beautiful wtv you like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it was a gift for my birthday I love it so perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is a great service and I am happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best place to purchase your electronics the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For now... Testing this cell phone already used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still testing because only after the purchase did we notice that the cell phone was not new. Anyway... for now I can give it 3 stars because we don't know what might happen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Two!! Bad Phones (Poop happens)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks at BB Las Cruces were totally excellent in every way. They were intelligently helpful & kind thruout a series of bad events. The 1st phone delivered had a small crack in the display. Small, but cracks crawl. Sent back. The 2nd, arrived with already low battery. Prior to purchase the phone rep I spoke with pre-order "guaranteed 99% battery upon arrival." Sent back. I felt my only option was to buy a totally New 16 pro max.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with the eSIM that required me to bring the phone back. Best Buy worked well with me to solve the issue and trade in for a new phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE- Best Buy is a JOKE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a joke. Heats up so badly that my hands almost burnt- like touching a curling iron. Definitely not reviewed properly by a tech team. And a terrible return window of 15 days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone 15 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great i love it. Best purchase got here on time

    I would recommend this to a friend