Customer Ratings & Reviews

If i could give it a zero i would the phone was supposed to be in excellent condition i cant connect to cellular due to the cellphone being defective with the esim

Nothing wrong with the phone itself. However, because it was refurbished, when I tried to activate it, the phone company could not do so because it was still 'associated' with another phone number. Hence I had to return it as it was useless.

extremely upset, guy sold me a pre owned iphone and i ended up not needing the phone and returned it. the lady at returns said because it was over $800 they had to mail me a check. months later some random person cashed the check and best buy told me they didnt care and it was my problem!!!!!

Terrible experience, rude manager. Did not tell me I could not buy Apple care- had to do an immediate return! Total waste of time. I went to Verizon to purchase

Not happy at all . I got the iPhone 15pro max and it does not work at all and it’s unlock . I will not pay one again

Unfortunately the open box model I got was not was not functional. After setting up the phone it would reset intermittently without warning or clear cause about every 15 minutes. The cosmetic description was pretty accurate. I brought it back to the store and returned it with no issues at customer service which I did appreciate.

The Siri does not work the screen is slow to respond

Very glitchy from the start. Had to return and get a new phone.

man sold me a refurbished phones. i'm so p isse d off. didn't even notice untill i tried to check the imei. why would he sell me a refurbished phone at the cost of a preowned

I worked at Apple for 15 years and I have not had an iPhone run this slowly since the early iterations. It's so slow I am ditching it.

It lagging almost every time every time i doing something it lags

The device I wanted was not in stock so I had to get these

I got it for my daughter, and even though the battery life is 89. Battery last a very long time and it really is excellent quality. Nothings broken. Everything seems to work with no issues, and she seems to really enjoy it.

I had original order a iphone 15 pro 128gb preown for myself. The iphone was like brand new and was great, except after a few days i was concern i would ran out of storage memory in 1-2 years. I end ip exchanging for iphone 15 pro max 256gb. The condition of phone look brand new. Battery history shows it gone through 128 cycles and capacity was 99% which is still excellent. Warm does feel warm if you use it while its charging, you may even get shock if your skin comes into contact with charging area while its charging. This only occur because i currently dont have a case for this phone yet. I love the ease using iphone. Samsung may have good camera but i dont like that they dont have an ecosystem like ios; most app for andriod is through google. You would have samsung acct but everything back up would be through google. While with ios i can log into icloud and access my mail, contact, files and pictures. I have had 150 browsing tabs open in safari, and switch between apps often and have not have the phone crash on me. $100 more and you can get an brand new 16 pro max from apole but being able to finance my purchase and the item is preown like new.

Phone feels brand new. The battery is still at 99% with a very low cycle count. Very happy with my purchase.

Just bought the iphone 14 pro max pre owned thinking the battery was replaced like new, for the price its was and the battery life was at 86%. Fastest refund ive done. Lol

I did the order online was very easy and was delivery fast

To bulky to heavy not great to hold all day long need better design

So I traded off my iphone 15 pro max 256gb and received $600 for it and you guys are flipping it for $1100. I feel robbed.