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Customer Ratings & Reviews

Your price for this item is $879.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 259 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the iPhone 15 Pro Max's overall performance, camera quality, and condition, with many praising its speed, exceptional image capture, and excellent arrival condition. Positive feedback also highlights the battery life and the attractive price point for a pre-owned device. While some users noted the phone can get warm under certain conditions, the majority of reviews are overwhelmingly positive. The sleek design and large screen size also receive favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 259 reviews
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it! The works perfectly and I love the photos it takes !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 15 pro max refurbished

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a refurbished iPhone and I’m incredibly satisfied with the product’s performance. It’s been a year now, and everything works flawlessly. I’m also pleased with the staff who were able to assist me in setting up a payment plan.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Clean and grest screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone promax and great screen battery 100%_

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after a week my phone seems great! With it being pre-owned I was a bit nervous. There was a little nick on the screen hidden by the battery symbol and the battery was at 100%. It does get warm if I play a game while it is charging. I was told that was common with this generation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works as expected. We bought this phone and then took it to an AT&T store to setup the cell connection. Best Buy made this whole processs very easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone15 pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the iPhone 15 Pro Max, and overall, it's been a great experience. The phone itself is sleek, powerful, and delivers excellent performance with its upgraded features, such as the stunning camera system and fast processing speed. The design is beautiful, and the display is incredibly vibrant, making everything look crisp and clear. However, my only issue was the delivery. The phone arrived later than expected, which was a bit frustrating. Thankfully, I reached out to customer support, and the register person was extremely helpful in resolving the issue. They kept me updated on the status and ensured that I got my phone as soon as possible. Despite the delay, the iPhone 15 Pro Max is definitely worth the wait, and I’m happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone 15 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first purchase we had to bring back, but they were able to get us another phone. It is still working perfectly. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great Product, Price Can Be Better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for an Open Box product. Battery at 100% and feels and acts new. Not the best deal, being its only $130 less than the new model, but I don’t like the new model, so there’s that.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best to ever come out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside the phone coming out in excellent condition, Best Buy makes it affordable and easy for the people that do and don’t have a budget haha thank you sorry for my late payment btw

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Buying refurbished iPhone good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition works perfectly fine if they don’t tell you you would never know is refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iphone 15 pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iphone 15 pro Mal It's an excellent phone, one of the best I've gotten, good battery, excellent screen, 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 15 Pro Max WOW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to upgrade my phone from a 14 to a 15 pro max hearing that the phone is nothing but a rehash of previous phones I decided to check it out anyways and what I found was extraordinary. At first glance the software seems to be the same until you really dig into the new Apple Ai w/ Chat GPT integration. I am able to create amazing stickers, emojis and other awesome photos. Remove unwanted people from the back ground or simply take a photo of an animal or plant and get the answer to what it is. There are so many fun secrets to discover with this phone and for the price you can’t beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone 15 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase, got it for my husband and he loves it. Even though it was a second hand phone and still it looked brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very good!!! Service at a high level. The product is just super. Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the Best Buy for my daughter, she was really happy and so I thank the team that is always very willing to help with all kind of questions

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Phone update for gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was a birthday gift and it was a surprise upgrade for him for camera,work,& speed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    very clean, like brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super tuff, I honestly didn't think this can be so much like brand new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice upgrade from an iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a year ago and still works great. I definitely see this as a lasting purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unlock works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work good no comment phone calls WiFi camera everything working good as expected

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife, she love's it.great camera overall a really good phone

    I would recommend this to a friend
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