Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$799.99

Customer reviews

Rating 4.5 out of 5 stars with 313 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the excellent overall performance and condition of the Pre-Owned Excellent iPhone 15 Pro Max, noting its exceptional camera quality and long-lasting battery life. Users also appreciate the phone's ease of use, sleek design, and fast speed. Furthermore, customers found connectivity to their carrier to be a simple process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 313 reviews
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy for the customer service he did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone is good and everything is okay, but the color is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent service and great customer service. I had an excellent experience and would recommend to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly used IPhone 15 Promax

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a slightly used iPhone 15 promax but it Freezes regularly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like TᕼIᔕ IᑭᕼOᑎᗴ 15 ᑭᖇO ᗰᗩ᙭ IT ᑕOᗰᗴ ᗯᕼIT 100 ᑭOᖇᑕᗴᑎT ᗷᗩTᗴᖇY ᒪIᖴᗴ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 pro max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone and customer service was great , they helped me and were very friendly

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Iphone 15 pro max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very bad because the employee lied to me, saying it was just opened and had no defects, but it later turned out that the screen and camera had been replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 Pro Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone excellent service at Best Buy u guys rock!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item great phone great deal great workers thansk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice ever . I’m so glad . Enjoining my new toy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy sold me a phone that they knew was broken.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone, only had a 15 day warranty on it I find out later. I gave it for a Christmas present and then spent the next two weeks trying to activate it- no dice. I tried online, on the app, hours on the phone with Verizon, they told me to go back to Best Buy- when my son went there, they only said, "Wow, we've never seen this before- you need to go back to the manager." This isn't a warranty issue- this is that the phone is tied to another carrier. It's now a $1000 paperweight. Been trying to contact Best Buy about this for the last week with no long. Very dissapointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Upgraded from my 11 pro and haven’t had any issues !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used iPhone purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for a used phone it was almost the same prices as a new one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone 15 pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad battery was dying to fast had to return was dying to fast and wasn’t holding charge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery in bad condition

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery was below 80%, I was expecting more for a 800 USD phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 15

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her phone and doesn't leave home without her phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 15

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more. I heard about all of the features, I need to take the time to research what’s different/new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service what’s a quick service?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful phone and more than satisfying to use it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superbe

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wonderful product it's really nice I love it

    I would recommend this to a friend