Customer Ratings & Reviews

Phone is in perfect condition. The box is not Original but it is ok.

Excellent product, quality is very high and the camera is the best,

The associates here at the store were very friendly and very outgoing. That lady that helped me with the phone pick up that I had made online was really nice and very helpful.

Love the features and the camera is fantastic. Happy I bought it.

…….It’s worth the price. :::…………………………………..

Excellent condition, everything working perfectly.

Excellent packaging and on time delivery..the item that was supposed to be delivered on Monday was delivered earlier..thanks guys

Everything about this phone is great except that is overheated so bad that I couldn't even use my navigation. It was a bit of a disaster. I was really unimpressed by this particular model and hopefully apple fixed their next line of phones as this was a nightmare.

The phone is good but the battery was not refurbished to full capacity of hours advertised by Apple, in addition to the existing problems, it came with no insurance and the phone was broken and now is not unusable, and when I visited the store is when I was made aware that there is no warranty and no insurance available for refurbished phones, and using the Best Buy Visa with Citi Bank has been a nightmare as there is no claimed ownership of responsibilities between the two companies and so the information is inconsistent and access is difficult. It has lead to many problems with payments, updating information, and customer support, which has negatively impacted my credit.

It look great and works perfectly , it look brand new

My husband loves it. It was a gift. He uses the v camera a lot for his business and he’s really getting quality photos. This was also his first pro max- he can actually see it! He loves it.

Best Buy will get bigger every day! Offering the opportunity to shop at low cost and with no interest, it's one of the best options in times of crisis.

It was really easy to order online and pick up at the store within an hour.

It’s great love the quality and size and color it’s

Item arrived on time and it was in good conditions.

Love it, my old phone broke and I needed an new one

Love my new phone! Customer service was great in helping me over the phone! Love best buy!

Lost my phone prior to a vacation and needed a quick replacement. Best buy made it easy to order and pick up. Great used item.

the product looks good and excellent I recommend, I love it

It’s great for what I need it for. Screen did crack pretty easily.