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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.6 out of 5 stars with 262 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 262 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone haven’t had any issues with it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone16 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone came in good condition not broken or scratched !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, but Best Buy customer service needs a lot of work!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely — here’s a positive review you can use for the iPhone you purchased (assuming it’s the iPhone 16 Pro Max): ⸻ My Review of the iPhone 16 Pro Max I’m really impressed with my iPhone 16 Pro Max! From the moment I started using it, it’s exceeded my expectations in every area that matters. Display & Design The large 6.9-inch Super Retina XDR display is stunning colors are vibrant, brightness is great even outdoors, and everything looks crisp and smooth. The build feels premium and solid in the hand without being too heavy. Performance This phone is a powerhouse. Apps open instantly, multitasking feels effortless, and even graphic-intensive games run flawlessly. The performance boost with the A18-series chip makes everyday use super fast and responsive. Camera Quality The camera system is phenomenal. Photos come out sharp with natural colors, and the low-light performance is excellent. Whether I’m shooting quick snapshots or recording video, the results look fantastic. I especially love the new camera features and video modes. Battery Life Battery life is one of the best I’ve experienced. With normal use throughout the day, it easily lasts from morning until night without needing a charge, which is a huge plus for me. Software iOS feels smooth, intuitive, and reliable. I love the new features and how seamlessly everything integrates with other Apple devices. Final Thoughts Overall, the iPhone 16 Pro Max is a premium phone that delivers on performance, display quality, battery life, and camera capability. It’s worth the investment and one of the best smartphones I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Iphone 16 Pro Max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the iPhone 16 Pro Max from Best Buy, and I’m really impressed. The phone feels super smooth, fast, and premium in hand. The camera quality is stunning, especially in low light, and the new camera control button makes taking photos so much easier. Battery life easily lasts me the whole day with heavy use, and the display is incredibly bright and sharp. I also love the new titanium finish — it looks elegant and doesn’t feel too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine great phone. Love the quality and the color

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Pre-owned IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my recent purchase of a pre-owned iPhone from Best Buy. The device has an excellent condition and works perfectly. The entire buying process was smooth and professional, and the product matched the description provided. I appreciate the quality control and reliability that Best Buy offers, even when purchasing pre-owned devices. This experience has reinforced my confidence in buying from Best Buy in the future. Thank you for the great service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Condition

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite it being a pre owned the phone was spotless and seemingly brand new. The battery life was at 100%, perfect and best camera I’ve owned, and all of the other features were amazing. Better than buying a brand new phone personally.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones works perfectly. Easy to use and long battery use after fully charged.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    iPhone 16 Pro Max Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 16 Pro Max Outstanding performance after a couple of months of owning the phone. I do have issues with the phone temperature at times while using it. Best Buy did a great job describing the phone's performance. I noticed the device's speed, quality, and longevity. I would recommend the iPhone 16 Pro Max to users who need an upgrade. Best Buy, thank you for the phone available and providing good customer service. *Disclaimer: The device was not in cosmetically excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    “Incredible Value and Experience – 5 Stars!”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Absolutely thrilled with my purchase! I recently purchased two iPhone 16 Pro Max devices, both listed as pre-owned and in “incident condition” — and I honestly couldn’t be happier with the results. From the moment I received them, I was surprised at how amazing the phones looked and worked. The condition was far better than expected — both devices were fully functional, extremely clean, and performed like new. The buying process was smooth and transparent. I was a bit hesitant at first, but everything from the packaging to the activation went perfectly. I’ve had zero issues, and I truly feel like I got a premium product for a fraction of the price. I’m so satisfied and genuinely happy with this purchase that I wouldn’t hesitate to buy again. It’s rare to find such quality and honesty in the resale market, and this experience far exceeded my expectations. If you’re on the fence — don’t be. This was absolutely worth it, and I hope to be lucky enough to win that $400 gift card, because this review is coming from a very happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Fast and Reliable device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 Pro Max is powerful and is meeting my needs. It's loaded with features that makes it easy to use and has plenty of memory to handle the media content I manage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 Pro is a productivity beast. After using it, the A18 Pro chip handles AI tasks and gaming with zero lag or overheating. The new 5x Telephoto lens and Camera Control button make photography feel professional and intuitive. The Desert Titanium finish is stunning, and the battery easily lasts a full day of heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Preowned excellent iPhone Best Buy????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was worrried about buying a refurbished iPhone but the description, condition and overall iPhone from best buys preowned selection was a great deal. IPhone 16pro max was in perfect condition and have had no issues and is as described. 100% truest the excellent condition description that Best Buy put on the phone. Battery was at 100% health and have almost no charge cycles on its battery health report.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Easy to use and transfer data to and from.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In excellent condition! Love this phone and have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    iPhone 16 pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone; it was a gift for my sister-in-law and she was thrilled with it. It works perfectly. It still has 90% battery. Thank you so much, we loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Exelent iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 Pro is fast, lightweight, and beautifully designed. The camera upgrades are amazing, especially the new zoom, and the display is bright and smooth. Battery lasts all day, and overall it feels like a big step forward—definitely worth the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far.. working as expected. flawless. Dont know why i waited so long for this.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    IPhone 16 promax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and has more storage. Love the camera quality.

    I would recommend this to a friend