Customer Ratings & Reviews

Excellent condition like new. Battery life is great. Just minimum scratch on the side other than that everything is great. I will definitely buy again in the feature and I will recommend to my friends and family. I’m so happy with this product.

Very sleek and good size, so far works great! Camara is so nice!

Looked new, other than one little scratch you can’t see unless you hunt for it. Battery health was at 100%. No complaints. Tried a new Samsung and didn’t like it, so I’m glad I could get this. Very happy with the quality and size. I had a pro max before and it felt too big for my pockets. This is perfect.

The best product. Excellent value for money and beautiful. I would always buy again.

I have ZERO complaints. Jeremiah helped me with this purchase. His demeanor and clear communication reassured me that I could buy with confidence. This was a ‘refurbished’ iPhone 16 Pro. Not a single scratch or sign of wear. Battery health was 100% and only had 2 charging cycles on it! I am extremely pleased and will be going here for future phone purchases for the family. Thank you J!!!

I am disappointed that I was not advised that this device was not eligible for AppleCare during relevant consultation with representatives. I drove almost 100 miles to pick up this phone because I needed a replacement phone ASAP. I would have purchased a phone nearby had I known this product would not be covered by my BestBuyTotalCare membership. I'm not sure if the camera focus is working perfectly and I don't have the peace of mind I expect from the purchase of an Apple product, but otherwise it was a good deal.

This is a beautiful phone and bestbuy does a great job of refurbishing it. It doesn't even look used. Love it.

Finally, a newer iPhone without a glass back. Those were cool at first—literally. But they broke SO EASILY! I like the look and feel of this iPhone so much more—though it’s in a case so the best thing is that the back of the phone just has no chance of cracking and getting glass shards in the ports.

As good as new honestly! Good graphics and resolution. Takes good pictures and it's easy to use even for a person that has had a android for over ten years. Love it.

Great condition ! Easy to pick up as well. Will do again in the future.

I love the phone! Looks great, works great and is exactly what I was looking for!

Excellent quality like new. Very easy to set up. Comes with a charging cable but no block.

Visually, looked perfect with no defects. I couldn’t notice any scratches either. Looked right out of the box.

Great phone! price was standard but battery life is amazing as expected. can go a few days without charging.

Amazing device. It was for my son and hes really happy with it

I am not going to make this an iPhone review. As far as buying a preowned iPhone from Best Buy: Phone was absolutely perfect. No blemishes, no scratches. Battery Health was 100%. Even though the phone was less than 1-year old it said it was ineligible for Apple Care if that matters to you.

Love it very great looking brand new couldn’t be happier highly recommend

Excellent condition phone and good customer service

Great size and preforming device. I had the 15 pro max and decided to try the pro this year and I’m not disappointed at all. And buying it from Best Buy was the best choice due to me being a total member and getting that Apple care for free was a must.

Everything was as described and worked perfectly as expected