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Customer Ratings & Reviews

Your price for this item is $124.99

Customer reviews

Rating 3.8 out of 5 stars with 378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

73%
would recommend
to a friend

Customers are saying

Customers are positive about the price, condition, and unlocked status of the phone. They appreciate the good value for the price, the excellent condition of the phone, and the convenience of having an unlocked phone. However, customers are negative about the color accuracy, battery life, and iCloud sign-in issues. They have concerns about receiving the wrong color phone, the battery draining quickly, and difficulties signing into their iCloud accounts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 378 reviews
  • Rated 5 out of 5 stars

    Teen phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a new phone keeps my teen happy so I'm happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a well designed phone - reliable and versatile. good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the phone at all! Received it in 2 days!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible refurbished phone. Battery life was horrendous, and crashed every so often, but what can you expect?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Iphone 6s Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. You can always rely on Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my father, he absolutely loves it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it over a month and very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have the greats deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the greats deal and the best option to choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints 'till now. It was a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for all uses ......................:))

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had horrible experience with that purchase. The phone came with a cheap after market charger. phone was very slow to respond. I had return it. Finally they deducted 35$ as restocking fee. I ended up paying for BestBuy's fault.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed the battery when I got it. I spend $70 for that again. Better check again before you sell item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please check the phone returned, it's color is grey, and It isn't gold. So I thank you shouldn't charge me $35 as Restocking Fee.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a phone for the US

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several weeks on backorder we received the phone. Not in excellent condition as there were cosmetic scratches on all 4 corners. Also, it is an unlocked Japanese global phone. As such, it has some Japan specific functions that we did not want in our phone (camera shutter sound could not be muted or turned down). Returned it for refund as there were no work arounds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was drained out in seconds. Not using it anymore.. waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scratches on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is more schraches on the phone and it looks like old.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    loose Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen is loose ans I did not get the case and the screen protector

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    phone sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iphone you sent me is slow, freezes, and dies at 40%

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't charge had more than 14 days paid $400 cant return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month period for return the mouth piece of cellphone didnt work well

    No, I would not recommend this to a friend