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Customer Ratings & Reviews

Your price for this item is $124.99

Customer reviews

Rating 3.8 out of 5 stars with 378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

73%
would recommend
to a friend

Customers are saying

Customers are positive about the price, condition, and unlocked status of the phone. They appreciate the good value for the price, the excellent condition of the phone, and the convenience of having an unlocked phone. However, customers are negative about the color accuracy, battery life, and iCloud sign-in issues. They have concerns about receiving the wrong color phone, the battery draining quickly, and difficulties signing into their iCloud accounts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 378 reviews
  • Rated 5 out of 5 stars

    Amazing phone! Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been great. The battery life is amazing and everything worked right of the bat. I would recommend this product to everyone that doesn't want to pay full retail for an iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very happy after Geek Squad intervention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 refurbished iPhone 6 bought from BestBuy.com had quirks. Geek Squad condemned phones. BestBuy store was VERY HELPFUL in returning and getting replacements that work very well. For this geezer, it was a confusing and time consuming ordeal !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've switched from Android to iPhone. I love my phone, no scratches. I did have to change out battery. That's the only downside, but replaced it and works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not mind slightly blemished body of the phone, going Refurbished is the way to go. With 128GB, running out of storage is of little concern.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    crescent shape off center facetime camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving my iphone and after staring at it, i noticed my facetime front camera is off center, looks like a crescent shape. Googled it up and sure enough, a known issue on most iphone 6. I will observe, and if it gets worse, will be returning it. This is supposed to be best buy certified refurbished, at least that's what the case says.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for new Apple phone users.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - Pre-Owned iPhone 6 16GB cell phone (unlocked) - Space Gray is in excellent condition. It is a great phone for new Apple phone users.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, should have listened to the reviews!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a defective battery, took 6 hours to power on, got extremely hot during charging. Oh and a damaged screen! Returned it the day of delivery. Spend the extra $50 and buy a new one on a pre-paid plan, take it to your carrier and put it on your plan!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    REGRET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product in July and in the first months it already presented problem in the battery. Since I live in Brazil, warranty assistance is difficult and Best Buy has informed me that there is no email or chat to contact. Hard to believe that in this modern world we live, there is only telephone to get in touch. I don't recommend!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like New IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrading from an iphone 6 with way less GB for this one and gave my husband my old iphone 6 to upgrade from his iphone 4s. Got a refurbished phone that is like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4.5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a good buy, it looked in good condition. The only thing is that there were times my SIM card did not read and so it didnt give me access, but you cant beat price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal For Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad that i bought this and didn't spend the extra $300.00 to buy the brand new one. There wasn't a scratch or nothing wrong with it. GREAT PURCHASE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about buying a pre-owned iPhone but it really was in like new condition. We've had it for over six months with no issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Brand New!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a pre-owned iPhone 6 and ordered 2 of these expecting them to be a little scratched or show some wear. These phones were like brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, good gudgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you see and order online is what you get when they say you will get it. All the items I have bought from Best Buy have been up to my expectation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a premium for a unlocked phone and activated it with NET10 with highest geek squad protection. $40 a month plan will pay for that phone in 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cell for an older model.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a cell quickly after mine crashed. Didn’t have money then to get a newer model. Works great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my phone; recommend this purchase instead of getting into a lease with phone company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbished camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price. Very much enjoying this phone and all the features. Would recommend this phone to anyone looking for an iPhone 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this for a friend and it came in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a good certified iPhone and T-Mobile wanted $550. This was over $200 cheaper and has more memory. Looks brand new and works great!

    I would recommend this to a friend