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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers have good things to say about the condition, ease of use, and price of the pre-owned iPhone 8 256GB. Many appreciate the ample storage and find the camera quality to be excellent. However, a significant number of customers reported issues with the battery life. Some also mentioned minor screen or cosmetic imperfections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 324 reviews
  • Rated 5 out of 5 stars

    iPhone 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in good condition upon arrival. Functions Properly. Generally pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returning Item

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was so smooth. I bought the phone was was in god Condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    star drop due to fact did not transfer all my apps and data had to redownload a lot of it. Over all like the phone it is actually same a 6+ just easier to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mild scratches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered the phone. It was in okay shape but had some visible scratches on back and general wear all over. When we went to pick it up at our local Best Buy store we looked at the phone and chose not to keep it. We bought a new model instead. Beat Buy doesn’t give a rating to individual phones (Good, Excellent, Like New) so you don’t know what you’re getting until it arrives. It’s like Forrest Gump’s momma said, it’s, “like a box of chocolates. You know what yer gonna get...”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it came in perfect condition . !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone my son recently. Yes, it's an iPhone 8 in 2003, he is in 3rd. No issues what's so ever. few back scratches that not noticeable. The screen has no scratches. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been a great purchase. I bought a used, unlocked phone instead of a new one. I saved a lot of money buying a used phone. This phone has worked as expected and has been great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Technical Issue unresolved by customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this used phone on 5/22/19. The phone was delivered to a store location in West Covina, CA. I picked up the phone and it appeared to be in great condition. It generally was in good condition without a scratch, however, people I talk to using the phone complained about my voice coming in and out. In addition to the volume while speaking changing. This is a problem not obvious to the user, as they are not listening to themselves. On my order it states you have 14 days to return or exchange and it gave me the specific date of 6/5/19. I went to exchange it and the employee (cell phone department manager Luz) ridicule me in front of her employees stating that 14 days was actually on the previous day. Mind you I am a very respectful person and I treated her with respect at all times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect if you love iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However I could not use it on my service for some reason and had to return. I got it at a great price too so I was highly disappointed I could not use it being that I was due for an upgrade and was looking forward to it. The capacity itself is what sold me on it! Wasn’t sure and couldn’t resolve why I could not use my original service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Product with less price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable features and nice sleek look, i enjoyed the quick response from performance perspective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "New/used" phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived in new condition, everything works as it should. I was a little nervous buying an unlocked phone. I'd read about people having problems with them. Setup / transfer from old phone went smoothly and only took a few minutes. I'd buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone I recieved is in great conditions it has Minor scratches on the corners, but overall it works perfectly well. Hands down would recomend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just activated and love the storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this was a great buy. Have owned IPhones since 4 and needed a phone with more storage. So far I’m pleased but have had only a few days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality for a Pre-Owned Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little concerned about purchasing a pre-owned phone. However, I am pleasantly surprised as the phone seems to be in good condition and without issues. The phone came with a 3rd party charger. Overall I’m pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone. But charger sucks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phine works well. camera works. No original charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great and still in good sharp my Dad loves it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my first iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!!! for my first iPhone, its amazing!! other than the battery being a little more used than the rest of the phone, its an awesome product. ill definitely be upgrading from this iPhone on. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, Ryan and Mike were tooo much fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked with Apple and Amazon BUT Best Buy had the best price. Soo, I paid a visit to the store and purchased an iphone8 for $399.00 and paid $20.00 more for pink/gold? When I went back to the store we had a riot of a time laughing because we could not get something or other to work. Mike and Ryan were sensational!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy! Worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase and that’s why I purchased through Best Buy; I knew they would not disappoint!! I purchased for my grandson for games! Excellent condition and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a cheap replacement for my wife’s broken phone. When it came in it looked like a new phone.

    I would recommend this to a friend