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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 162 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are delighted by the excellent condition, improved performance, and reasonable price of the pre-owned iPhone SE (2020). The phone's compact size and ease of use are also appreciated by users. However, some customers have expressed concerns about the battery life and screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 162 reviews
  • Rated 1 out of 5 stars

    bum refurb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this refurbished and they sold me a phone with a headphone jack that doesn't work properly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But refurbished….screen has scratches. Didn’t even come in original box.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery capacity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone came to me with only 83% battery capacity. I am returning it. I'll let you know how that works out. Hoping there is no restocking fee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought iPhone SE as a gift for my nephew went based by condition review so I didn’t open the box. Unfortunately, is defective and it was too late to returned warranty was expired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone se

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone didn’t work the letter o couldn’t press it and it was really hot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s okay let you know in few days hope it works out good for my granddaughter Christmas

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was not fukly functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device worked…all except the mics. I was able to use the phone for everything except making phone calls.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Scratched Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thr screen came wirh a small scratch by the home button. And arrived later than initially communciated.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not perfect, but a good, affordable choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came faster than expected. Phone is aesthetically in perfect condition. However, it doesn't hold a charge long and is very finicky in connecting to charger or airplay. Kind of annoying - but you get what you pay for!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks fine. Minor scratching on the charging port area but that’s fine for a used phone. The only thing I wasn’t too happy with is that the battery already only has a max capacity of about 80%. I would assume a company like Best Buy gets batteries and other parts in bulk at a discount. I was a little bummed, but it’s still better than my old phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Screen quality

    Rated 3 out of 5 stars

    Decent phone, two big issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks after I got the phone I had to replace the screen because green lines started appearing, and the battery life sucks, I got a different phone because my last one had awful battery life but this one does too,

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new phone. Bought used iPhone and it fits my needs perfectly at good price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Very Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to find this replacement phone for the one I lost at, I believe, a reasonable cost. Wasn’t happy about the week’s shipping time, but it arrived a day early & packaged well. I’m very pleased that it seems to be in excellent shape & working order.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy with my phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone I wasn’t happy with iPhone 14 and returned it. I like having the reset button. Phone works fine and price was so resnoble.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pre owned iPhone SE works great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine! No issues or problems. He transferred over my stuff pretty easily from my old cracked one. And then included a charger and cord which some sites don’t. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    used Iphone SE 2020

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, like most of what apple does, the unit was in pristine condition and it's working as it should. thanks best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Iphone Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in a few days. Great boxing, protected. In great shape. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice…..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, just like the old one. Now i have a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I ever got. It was in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In excelent conditions, all works perfectly. I loved it!

    I would recommend this to a friend
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