Customer Ratings & Reviews

I love the condition this phone was in. I didn’t even have to change cases from my iphone 7. One gripe i have is that the phone’s battery can drain a bit too fast for me. But that is to be expected from a refurbished product

Would definitely buy again, came in handy for my smaller children

Gift for my grandchild. Worked great and serves its purpose

I already had an SE 2nd gen and I tried to get it fixed at Best Buy, but it had some water damage so they couldn’t fix it and it was just cheaper to buy this used phone than to drive to an Apple Store to have it fixed. I just wanted to use it as a media player, like the iPod touch. When I got the phone home and set it up, I found that the battery was really degraded and needed to be replaced, and of course I hadn’t thought of getting the protection plan when I bought it in store. I later went back to try to either get the plan or trade it for a different one, and the employee who had sold me the phone said that all of the phones are likely going to need repair and I was also told by the SAME employee that sold the phone to me and offered a protection plan, that protection plans aren’t offered on used phones, and when I claimed that a service rep on the website said they were, she simply said that she has sold many used phones and protection plans have never been offered on them. I then asked to get a quote on the battery replacement ($59) and she also said it would take 1-4 weeks (my trip was in less than two) and she couldn’t promise when it would be ready since they don’t do it in store but in some facility somewhere else. So I just got the battery replaced at a nearby Batteries+Bulbs. Idk if this is just an issue with this store or not, but I feel kind of scammed. The phone works great, but the fact that the “refurbished” phone wasn’t actually refurbished is just false advertising. I’m going to keep the phone, but I think that buying a used phone might be safer to do from eBay or Apple themselves.

Just what I wanted. Great service......................................

So far, so good. The phone is operating perfectly!

Great starter phone for my son and also a great price for a used phone in great condition.

Excellent choice work like new very good prize the quality are amazing

I needed this as an "emergency backup" camera for long-form video shoots. I decided to return it because I needed one with larger storage capacity. But it worked as advertised. Battery could last longer.

Excellent phone. Easy to use. Sharp looking. Ideal.

Phone was in excellent condition. It had all the information i needed to active this cell with my carrier! Arrived on time, truly satisfied with this purchase.

I owned this same phone previously and really liked it, and was looking to replace it. Best Buy offered the most competitive price for the phone, and it was packaged very well. I did not have any issues getting it "up and running" with my carrier (XFinity Mobile), and I have been using it now for nearly a month without any problems whatsoever - great purchase!

Nice phone with excellent features. Very good backup phone.

Broke my new phone so had to buy this until I can upgrade. Its cheap and that's the selling point. Performance is slow as should be expected for such an old device versus current ones

Tremendous value, perfect work phone! Highly recommended!

Works perfectly and for the price it is a great starter phone!

Great phone, came as described and have not had issues

It was a nice gift for my husband which he liked for he can just put it in his pocket and not so complicated because he’s just a simple guy and not techie.

I ordered this re-furbished IPhone as I needed one for work - nothing fancy. I was very pleasantly surprised when it came without any blemishes whatsoever and 100% battery capacity, despite the description saying that scratches may be present and they onky guaranteed 80% battery capacity with a refurbished product.

good pnone. easy for used. has a good performance.