Customer Ratings & Reviews

Great phone! Does all the things I want it to do for my 4 yr daughter. FaceTime, gaming apps, and YT Kids

Good for an iphone that I just need for messaging I guess. The family have a texting group where they can't add me without creating another one or something so I was using my iMac to message until I got this and I connect it to the wifi at work and home so I can receive their messages instead of booting up my computer. It dies pretty fast though. Only lasts a day or so without charge. I can't say much about anything else since I just use it for the messages. So if you just want it for that it's good, otherwise get an android.

Good for a bit. After a couple months the battery ran down to 75% capacity, and all the symptoms that go with that. BB did have a 90 day warranty on some things, so that’s good. But still frustrating

Great phone for 13 year old. Inexpensive and easy to use.

Love it! Replacement phone for my son. Works fantastic looked barnd new. Cane clean, almost perfect and functioning great after months!

It was very nice phone it’s new high quality phone

The phone came in looking great. No scratches no flaws. Battery life is acceptable. This model has a smaller battery so it'll need recharging more often. Otherwise shopping was excellent, the phone itself is flawless.

Ecxelente Quality Very good conditions The best phone

Works good and it is refurbished I will always to for a refurbished before paying full price

Great Phone,practically brand new! Very happy, and saved money in the process.

This was supposed to be certified refurbished iPhone. I had purchased for my sister because her phone had broke, it was nice and then when she started using it, the battery started dying very quickly. I looked under settings and it said battery was depleted and needed new battery. The geek squad gentleman that helped me was appalled it was marked as excellent condition and certified with a bad battery.

This phone works great. It's 4G, as a 2nd Gen, but that doesn't hold me back as it's mostly used for calls. Excellent condition, like-new. I didn't understand all the intricacies of transferring the old phone info to the new one but the Geek Squad was super-helpful.

Wow! Amazing phone with great functionality. Great size for the average iPhone user.

This is my first time purchasing a used device from BestBuy, and the experience so far has been great. I needed an inexpensive phone to receive work calls to, and so far this phone has met all my expectations. I’ll definitely purchased a used device from BestBuy in the future.

Easy purchasing and quality refurbished item. There were a couple of scratches on the item itself. However, with a quality case protecting the item, no one sees the scratches and it looks brand new. System runs a bit slower compared to newer iPhones however, it is still able to function as it should.

Great phone for kids not to expensive to have the iphone Qualities

I think a new one would have been much better as I have to plug this one in almost as often as my iphone 6. Also this one is harder to open with the home button

Has it’s corks but works faster than the 13 I got :)

My spouse had a IPhone 7 for a few years and it was a great phone so I purchased this phone and hope she gets a lot of use out of it,she only knows how to call out and receive calls bc she had a stroke a while ago and now gas early stage of Dementia.

Phone was perfect everything is working fine. Good deal