Customer Ratings & Reviews

Easy process phone was as advertised working great.

bought this phone for my grandson because he is young and wanted to see if he could keep it nice. it has been 6 months, and the phone is doing great.

Works great, no complaints here. :::::::::::::::::

Phone was in excellent condition. It had all the information i needed to active this cell with my carrier! Arrived on time, truly satisfied with this purchase.

Easy purchasing and quality refurbished item. There were a couple of scratches on the item itself. However, with a quality case protecting the item, no one sees the scratches and it looks brand new. System runs a bit slower compared to newer iPhones however, it is still able to function as it should.

This is my first time purchasing a used device from BestBuy, and the experience so far has been great. I needed an inexpensive phone to receive work calls to, and so far this phone has met all my expectations. I’ll definitely purchased a used device from BestBuy in the future.

My phone works great no problems no issues with the screen no scratches on the front or back love it

Great condition phone the store did a great job helping me find it even though they weee extremely busy they took the time to get me the phone I needed thank you best buy

This was a phone for my dad, who doesn’t need all the best features on the latest smartphone. We just needed a simple iphone since our family is all in the ios ecosystem. This fit the bill and was available open-box in nearly perfect condition for a good price.

It was a nice gift for my husband which he liked for he can just put it in his pocket and not so complicated because he’s just a simple guy and not techie.

I was nervous the phone would be dirty or not nice, but It was great! I got this phone for youngest son as it is cheaper & he is 11 & only has Wifi for now. Only concern is battery life, but has been ok so far- Glad I bought it. Put it in new iPhone box w/new cords - it did the trick for Christmas : he knew a brand new $$$ phone wasn’t happening & not necessary at this time

I got this as a gift for my child with special needs. It is perfect for his communication apps and he feels so proud to own an iPhone. I definitely would recommend this model because it is sleek and user friendly with a button instead of the swipe up feature on the screen. Also, I am relieved that it is water resistant and quite durable!

My daughter loves it and was so glad I was able to just buy the phone and not a plan also

iPhone is good but battery health is not good. Its less than 80% and its discharging very fast. Please make sure before purchase any iPhone check battery health first.

My spouse had a IPhone 7 for a few years and it was a great phone so I purchased this phone and hope she gets a lot of use out of it,she only knows how to call out and receive calls bc she had a stroke a while ago and now gas early stage of Dementia.

The phone was in very good condition and the price paid was a reasonable number.

Bought this for my 86 year old friend and finally found a phone she can work.. yippee

An excellent phone I liked it. I think the chances that you would really receive a product are pretty small, I don’t like big phones, more easy for me to use small phone at the same time a lot of good options , You would have a much better chance of this product

Very good condition, works brand new. Very much satisfied.

Works for me, I bought a great deal and recommend to anyone