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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.3 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 955 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far and zero issues. My son was super excited to get his personal phone at the age of 8years old.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New rebuilt SE I-Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my old I-Phone for about $111.00 with Best Buy rewards and should be good for another 4 or 5 years. It operates similar to my last I-phone and saves me from having to learn new tech.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Okay used iphone needs new battery at this price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this iPhone for my mither who has never owned a smartphone. At this price and coming frim Best Buy, I would hope they’d replace the battery with a new one. Phone out of the box has warnings that it needs a new battery. Its advertised as “certified,” I would think the battery would be new. Then to top it off, Best Buy doesnt have the battery in stock for advertised “same day replacement…”

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for 13 year old. Inexpensive and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Previously owned iPhone SE 2020 model

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, like new. Charge life is short when playing games or using some apps. But no need to charge until end of day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone SE is amazing its a replacement because i recently broke my iphone7. But now i love the SE its newer then my iphone7 and the features are awesome.. thank you best buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good phone but the battery dies a little too fast but its a good phone to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It’s high quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very nice phone it’s new high quality phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids loved there phones they had everything I needed in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone purchase online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was exactly what i was wanting. Shipped in time arrived on time. Everything thing was great ordering from best buy as usually.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone es

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omgg I really loved my iPhone es great price I recommend getting it if you can!!!great quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    IPhone SE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this IPhone. I went up from an IPhone 7 to this and it exceeds my expectations. Had a problem with the battery since this was refurbished but it was repaired to my satisfaction. Would recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Apple SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quick purchase, my phone died and i needed one asap, best buy was awesome! I ordered it online, went into the store an hour later and I had my phone! The phone works great, also great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Used or Refurbished always Better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for My Son, works Great! Never had a Problem with Used products from Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery hardly holds a charge without even using it. (This is my “emergency “ back-up phone). I really rely on a charge that is good for several days turned on but not used….this was supposed to be in “excellent” condition. It’s not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone served the purpose of getting data transferred from one Apple product to another. The pre-owned phone is in great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in very good condition on appearance. Phone worked very well and happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great conditioned Pre-Owned iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone looks almost brand new. Very pleased with the condition and wear of this cute red iPhone :) Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPHOE SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was perfect everything is working fine. Good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent phone. I have an iPhone 14 Pro and am jealous of this phone. I have this to my son. Over all a great phone. Looks amazing too.

    I would recommend this to a friend