Customer Ratings & Reviews

Had to get swapped at first, check your battery health.

Good condition overall and speakers work very well

Perfect condition, perfect phone. 100% battery health. Very happy with purchase. Came with iOS 15 and I left it there since it's an older phone. Have no complaints.

2 bad phones. Be prepared to replace the battery!!! Now the phone worked fine for my son.

Fine for the price. Nothing special but good for a kids phone

Good for a quick replacement phone. Battery life is not good.

Excellent Phone and works really good. Purchased it almost a year ago and keeps working well.

I replaced my phone that was broken and this one works perfectly.

Great phone it’s small fits in any pocket …Lost it for 2 days

Works fine, looks new. This is a great option if you need a phone but don't want to be in debt over it.

Refurbished but you would never know!! Looks and works just like brand new!!

The equipment purchase was great. I'm not having any issues with the phone. Great equipment. It works like a brand-new phone.

Good quality phone that won't break the bank. Decent photos and excellent ios UI

Call then to see if we pick a phone up from the store and they told us they didn't have it in store I'd have to order it online, I would get the phone the next day though so we were happy or so we thought. I saw that they had it going to the wrong apartment number so I called them back later that day and talk to him about that come to find out it wasn't going to be delivered for five more days and we needed it the next day the guy I talked to you lied to me saying I would one day shipping. So after 2 hours on the phone with them being transferred from one to another person finally talk to somebody and they said they can cancel the order and they refund me my money and we can go back to the store and just get it that day so we said sure. Come to find out they didn't refund my money like they said they didn't. I found out the next day that my bank account had not heard of any money coming back so I called Best Buy again just to have them lie to me again saying that the money would be back as fast as the bank will let me get it. That was also why. I later found out that they have a 7 to 10 day waiting period for refunds. After talking to a lady for an hour the next day she had helped me by letting me know that they didn't cancel the order they didn't have that option and they were still sending it to my apartment complex but to the wrong apartment number. They said they would switch it but they never did. Then they told me that I just have to catch him before they deliver it to the wrong place or call UPS and see if they can deliver to our apartment and not the other person's. Which didn't happen. Very disappointed hours of my time wasted just to be lied to you by several people from a company that you think would be in the top of customer service. I won't be shopping here anymore

One month since purchase, the device is operating just fine. I have not had to call tech folks for anything. It actually arrived ahead of schedule.

My phone stopped working and I wanted to get the same phone. This worked out well and I have had no issues with the phone.

It was a gift for my mom that hates technology, it was just for introduce her to ios. Ans she loves it so far.

This phone was in excellent condition. It was affordable and bonus Noah helped set it up free of charge! I bought my last iPhone from Best Buy and couldn’t be happier

While I understand that it is refurbished (or gently used or whatever phrase you want to put on it), they need to do better job of removing old info from the phone before reselling. Bought this for my son in middle school and when we started it up it still had the Instagram (and other info) of the previous user. Oddly enough my son actually goes to school with the girl who previously owned it. Small chips and scratches but nothing extremely wrong with the phone otherwise. Picking up the phone from the store I will admit was quick and painless.

Nice IPhone it works great and fast nice for the price