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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the excellent condition and ease of use of the pre-owned iPhone SE (2020), along with its performance and camera quality. Many appreciate the phone's size and the competitive price point. However, some customers note that the battery life could be improved, and a few mention that the storage capacity is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 882 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get swapped at first, check your battery health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone SE (2020)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition overall and speakers work very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect condition, great phone. 100% battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, perfect phone. 100% battery health. Very happy with purchase. Came with iOS 15 and I left it there since it's an older phone. Have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Buyer beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 bad phones. Be prepared to replace the battery!!! Now the phone worked fine for my son.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine for the price. Nothing special but good for a kids phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ok phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a quick replacement phone. Battery life is not good.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone SE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone and works really good. Purchased it almost a year ago and keeps working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replaced a phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my phone that was broken and this one works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone it’s small fits in any pocket …Lost it for 2 days

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, looks new. This is a great option if you need a phone but don't want to be in debt over it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal for a great phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished but you would never know!! Looks and works just like brand new!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase equipment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment purchase was great. I'm not having any issues with the phone. Great equipment. It works like a brand-new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Bang for your buck

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone that won't break the bank. Decent photos and excellent ios UI

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone is good but the customer service wasnt

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call then to see if we pick a phone up from the store and they told us they didn't have it in store I'd have to order it online, I would get the phone the next day though so we were happy or so we thought. I saw that they had it going to the wrong apartment number so I called them back later that day and talk to him about that come to find out it wasn't going to be delivered for five more days and we needed it the next day the guy I talked to you lied to me saying I would one day shipping. So after 2 hours on the phone with them being transferred from one to another person finally talk to somebody and they said they can cancel the order and they refund me my money and we can go back to the store and just get it that day so we said sure. Come to find out they didn't refund my money like they said they didn't. I found out the next day that my bank account had not heard of any money coming back so I called Best Buy again just to have them lie to me again saying that the money would be back as fast as the bank will let me get it. That was also why. I later found out that they have a 7 to 10 day waiting period for refunds. After talking to a lady for an hour the next day she had helped me by letting me know that they didn't cancel the order they didn't have that option and they were still sending it to my apartment complex but to the wrong apartment number. They said they would switch it but they never did. Then they told me that I just have to catch him before they deliver it to the wrong place or call UPS and see if they can deliver to our apartment and not the other person's. Which didn't happen. Very disappointed hours of my time wasted just to be lied to you by several people from a company that you think would be in the top of customer service. I won't be shopping here anymore

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month since purchase, the device is operating just fine. I have not had to call tech folks for anything. It actually arrived ahead of schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone stopped working and I wanted to get the same phone. This worked out well and I have had no issues with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mom that hates technology, it was just for introduce her to ios. Ans she loves it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great economical phone with great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was in excellent condition. It was affordable and bonus Noah helped set it up free of charge! I bought my last iPhone from Best Buy and couldn’t be happier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better data wiping needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I understand that it is refurbished (or gently used or whatever phrase you want to put on it), they need to do better job of removing old info from the phone before reselling. Bought this for my son in middle school and when we started it up it still had the Instagram (and other info) of the previous user. Oddly enough my son actually goes to school with the girl who previously owned it. Small chips and scratches but nothing extremely wrong with the phone otherwise. Picking up the phone from the store I will admit was quick and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice IPhone it works great and fast nice for the price

    I would recommend this to a friend